1. Item will be shipped out within 1-2 business days after clear payment received.

2. Please make sure shipping address on your Ebay account is correct & up-to-date.

3. All of our items are shipped from our US warehouse.

4. Please feel free to contact us via ebay using "Contact member" if you cannot get your order in time.

1. Return to us within 60 days from the delivery date for exchange or refund. Refund will be given as Money back or item exchange (buyer's choice).

2. Return shipping fee is the responsibility of buyer unless the return is a result of our mistake. And all non seller mistake returns for refund are subject to 20% re-stocking fee.

3. If you need return, please contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

Please contact us via ebay using "Contact member".

We will respond within 1 business day or less.Thank you for your understanding.

Our office hours is as below:
- 9:00 a.m. to 6:00 p.m. (GMT +8) of Monday to Friday
- 9:00 a.m. to 1:00 p.m. (GMT +8) of Saturday

And our office is closed on Sunday and public holidays (Hong Kong)
We apologize for the late reply during the holidays.

Please include your ebay item number or order number in all communications.