We have a total of two warehouses in Australia for our items, they are located in Auburn, Tottenham, we will choose the nearest warehouse for shipping based on the customer's actual shipping address.

We will ship your order within one day of purchase, but due to warehouse closure on weekends, the item will be shipped on the following Monday.

We have in-depth relationship with different logistics providers such as AUPOST - Parcel Post eParcel , AU aramex service (fastway), Allied road express, etc. and usually deliver within 2-6 working days.

However, if the customer's delivery address is remote from our warehouse, we will charge the customer part of the shipping fee.

Generally, if it is a problem with the quality of the product, we will cover the return shipping cost for the customer, but the customer needs to provide a photo of the product, the outer box of the product and all the labels on the outer packaging of the product, and we need to apply for a return label from the company.

If it is the customer's personal reason for returning the product, we need to deduct the corresponding shipping cost from the final refund.

We only accept returns within one month.

We only accept returns in the original packaging or in cartons without watermarks and without any missing parts.

In the case of multi-parcel returns, you will also need to send the products back in 2/3/4 separate parcels.

If any of the above terms are violated, the warehouse may not be able to recognise it, resulting in a delayed refund.

In order to ensure that every customer can have a hassle-free racing simulation experience, we provide a comprehensive and efficient after-sales guarantee service.

All cockpit body structures enjoy lifetime after-sales service, and we will surely give our customers a satisfactory solution.

All messages will be replied within 24 hours, and you can contact us to solve any problems you encounter.

Please rest assured that our products and services are guaranteed.

We are a good ebay seller specialising in high-end racing game simulation cockpits, with a strong R&D team and manufacturing factory, dedicated to providing gamers, professional racers and e-sports enthusiasts with an immersive, realistic feeling racing experience. Our products blend engineering mechanics and virtual technology to create a handling experience comparable to real racing cars.

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