This is a brand new OEM (Original Equipment Manufacturer) replacement screen. If the exact part number is unavailable, a compatible replacement will be provided. We adhere to the dead pixel policy in accordance with ISO 13406-2 standards (screens may contain 1 - 5 dead pixels).

Shipping inside the UK - FREE

We ship the products via Royal Mail / UPS / DPD

For EU International orders, the import taxes and duties may apply. eBay may collect Import Charges at the checkout where applicable. If eBay does not collect these charges, buyers may be required to pay any applicable Import Duties, Custom Charges directly to the Carrier upon delivery.

Please note that any damage due to mishandling, breakage, or misuse voids the warranty.

Please report DOA or shipping damage issues within 7 business days of receipt.

Returned items must be in their original condition, without any damage or signs of mishandling.

We inspect all returned items thoroughly before processing refunds, credits, or exchanges.

If you experience any issues with your order, please contact us before leaving a negative feedback. We are committed to providing excellent customer service and will make every effort to resolve any concerns promptly.

If you have any questions or or require assistance with installation, please contact us via the "Contact Seller" option. We aim to reply to all messages within 1 business day (excluding weekends and public holidays).

If you do not receive our response, please check spam/junk folder.

Thank you for viewing our listing. We appreciate your business and support.

We are VAT registered company based in England. We have been trading for over 20 years with 100% positive feedback. Notebookbitz has been a trusted eBay Seller and we pride ourselves on providing the best service to our customers.