New 1 Set Classical Dental Shade Guide with Bleached Shades Clip
Official Store Policies
Shipping Information
We ship worldwide to most countries. Exceptions include sanctioned regions, APO/FPO addresses, and P.O. Boxes.
Processing: All orders are dispatched within 1 business day of payment clearance. You will receive a tracking number via email upon shipment.
Delivery Time: Estimated delivery dates are provided by third-party carriers and do not include weekends or public holidays. Please anticipate delays during major sales events (e.g., Prime Day, Black Friday).
Lost/Stalled Shipments: If your package hasn't arrived by the estimated date, contact us. We will investigate with the carrier and get back to you within 24 business hours.
Customs & Duties: International orders may be subject to import taxes and customs clearance fees. These charges are the sole responsibility of the buyer. We are required by law to declare the exact item value on customs forms.
Payment Methods
Primary: eBay Managed Payments (Visa, MasterCard, Amex, Discover, PayPal, Apple Pay, Google Pay).
Alternatives: For special payment requests, please email us for approval before checkout.
Return & After-Sales Policy
30-Day Money-Back Guarantee: If you are not fully satisfied, you can return your item within 30 days of delivery.
For Buyer’s Remorse: Item must be unused, in original packaging. Return shipping cost is paid by the buyer.
For Defective/Wrong Item: We will provide a prepaid return label and issue a full refund or send a replacement upon receiving the return.
Resolution First: Should any issue arise, we ask that you contact us before opening an eBay dispute. We are empowered to resolve all legitimate concerns — including partial refunds for minor issues — quickly and fairly.
Feedback Guidelines
Positive feedback and 5-star ratings help our small business grow. We will automatically leave positive feedback for you once your order is delivered.
If your experience was less than perfect, please message us first. We promise to listen and make things right.
Contact Details
Hours (Beijing Time, GMT+8): Mon-Fri: 9 AM – 6 PM | Sat: 9 AM – 12 PM (Closed Sundays & National Holidays)
Address: No.11 Weisan Road, Jinshui District, Zhengzhou, Henan 450000, P.R.China
Phone: +86 13781942705 (Order support only)
