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Welcome to our eBay store!

To make your purchase as simple and easy as possible, please refer to the store policies listed below. After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:

• Payment for best offers is expected within 3-4 days of auction close. (After 3 days an unpaid item reminder will be issued.)
• We will only ship to the CONFIRMED eBay address on the order. We WILL NOT SHIP TO A DIFFERENT LOCATION that is not the confirmed address, so please do not ask.
• We appreciate receiving positive feedback from our customers as much as we enjoy giving positive feedback to them! Also, please remember to give Five-Star scores in the “Detailed Seller Ratings”.
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Payment

Payment is managed by eBay, we do not accept any other forms of payment.

Sales Tax

Where applicable Sales Tax is collected by eBay. If you have tax exempt status, you must register your account with ebay.

Shipping

We ship all products by UPS and will not use any other carriers. UPS cannot deliver to APO's, FPO's, or P.O. Boxes. Please provide an actual street address for shipping. Your order will be delayed if the correct shipping address is not provided.

UPS Ground Shipping to the Lower 48 States is Included!

Shipping to Alaska, Hawaii and Puerto Rico will have an additional charge; please add to cart to show all included charges.

We will only ship outside the United States using ebay's Global Shipping program. Be aware that there will be an additional shipping charge, from ebay.

Any international shipping outside eBay's global shipping program must be arranged by the buyer and must have an address in one of the lower 48 states.

*Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods or during inclement weather.

*We do not allow customers to pick up at any of our locations.

Processing Details:

• Buyer is responsible for shipping charges unless stated as Free Shipping in the listing.
• Most products ship within 1 business day of receiving cleared payment. Business Days are Monday - Friday 8am - 4pm.
• Wheels and wheel covers can take up to 3 business days to ship.
• You will be notified via email (subject line reads "Order# XXXX Shipped") with a tracking number when your order ships.
• Please make sure your email account will accept email from @wheelstiresandmore.com in order to receive updates regarding your order.

Shipping Damage

If your purchase has been obviously damaged during shipping, you should refuse the shipment. The carrier will return the product to us and a replacement will be shipped, if available. If no replacement is available, we will issue a full refund. If shipping damage is not apparent until after the driver leaves, please contact UPS claims. After initiating the claim, please contact us and we will issue a replacement if available. If no replacement is available, we will issue a full refund upon the conclusion of the UPS claim.

Customer Service

At Wheels Tires and More, we guarantee that our customers will receive all orders promptly and as described. If you ordered the wrong product in error we will gladly do an exchange for an item of the same purchase amount. If the item needed is more than the original amount paid, you will be responsible for price difference of the proper item. If you ordered in error you will be responsible for the returning shipping cost of the original item. If we have shipped an item in error we will cover all shipping charges.

We do offer a Money Back Guarantee on any returns received 30 days from the original order/shipping date, all returns require an RMA number issued by Wheels Tires and More to be processed and all return shipping charges are the buyers responsibility. However any items that have been installed, mounted or damaged (examples a tire mounted on a wheel and then found to be damaged) are not applicable for return or for the Money Back Guarantee.

UPS damage requires a UPS claim to be started. UPS will need to see the shipping container for that claim. Any item found to be shipped in error by Wheels Tires and More will be completely refunded (Upon Receipt of item at sellers facility with seller supplied return shipping label) or immediately exchanged depending on the buyers preference.