Shipping
We package all items with care to ensure safe arrival!
Tracking number emailed as soon as your order ships!
✈️ Ships from U.S. Warehouse – No long waits!
🌍 International Shipping: Available to 50+ countries (calculated at checkout). Customs/duties may apply for international orders.
⚡ Processing Time: 3 business day.
🚗 Delivery Time: 3-7 business days (continental U.S.).
ULTRA-FAST SHIPPING – Because you shouldn’t wait!
Returns
We Want You to Love Your Purchase! 💙
Our 60-day return policy protects you:
✨ STEP 1: Message Us First - we often solve issues without returns!
✨ STEP 2: If the return is due to change of mind, select "Didn't like item" or "Ordered by mistake".
For tem not as described, provide details and photos to help us assist you promptly.
Why Contacting Us First Helps You:
• Faster solutions (often within 48 hours!)
• Possible instant refund or replacement options
• Personalized return instructions for your case
For Your Protection:
• We carefully inspect all returns
• Please use tracking when shipping back
• "Not as described" returns require photos/video for fastest resolution
Help us serve you better by contacting us first! 😊
Warranty
📦 Covered Products:
All parts sold in our store (warranty duration varies by item - see product description)
⏳ Warranty Period:
• Standard Parts: 180 days (fill in your baseline)
• Electrical Components: 180 days
• Wear Items: 60 days
✅ What's Covered:
🔸 Manufacturing defects
🔸 Material failures under normal use
❌ What's Not Covered:
🔸 Installation errors
🔸 Physical damage (drops, accidents)
🔸 Unauthorized modifications
🔸 Normal wear & tear
Claim Process:
Contact us via eBay Messages within warranty period
Clear photos/video of the issue
(For electrical parts) multimeter readings if possible
We respond within 24-48 hours with solution
Feedback
⭐ We Strive for 5-Star Service!
Your feedback helps us improve and build trust in the motorcycle community.
📌 Before Leaving Feedback:
1️⃣ Contact Us First if any issue arises - we resolve 99% of problems within 48 hours!
2️⃣ Verify your item meets expectations (check sizing/compatibility if applicable)
3️⃣ Inspect packaging thoroughly before installation
⚠️ If You're Unhappy:
Please message us via eBay Messages with:
• Order number
• Photos/video of the issue
• Your desired solution
We promise:
• Response within 24 working hours
• Replacement/refund before you leave feedback
• Free return shipping if our mistake
About us
Bruce & Shark is a company Focus on Motorcycle parts more than 11 years. The design inspiration comes from the awe of the vast sea and worship of the fighting sharks, therefore Bruce & Shark takes a shark as brand logo. Since its inception, we have always put the "customer first" and "top quality" as our principle.
We specialized in selling Motorcycle parts and providing customers with various types of high-quality products. Our brand Bruce & Shark has enjoyed good reputation in America, Europe, Japan, Canada and Africa, covering more than 30 countries.
Our vision is to deliver high-quality Motorcycle parts products and sincere services to the world. Our main products are motorcycle mounted, fuel pump, stator, windshield, Seat Cover, motorcycle fairing. Welcome to our shop to choose products that are worth more for your Motorcycle!
Please Add me to your list of favorite sellers and visit often. Thank you for your business.