• We are committed to offering our customers the fastest delivery on eBay. We ship items 5 days a week (Monday – Friday).

• We offer free regular shipping on most of our items for Australian Customers.

• We offer both Registered and Express shipping options for all of our items. Selecting the Express post shipping option will insure your purchase arrives within 1-2 business days of purchase.

• Delivery times vary according to your destination, please refer to the Australia Post Service Standards for specific delivery time.

• We accept a range of payment methods:

• 1. Paypal - Instant

• 2. Preferred Options:
  Online Bank Transfer:
  Instant for Commonwealth Bank & ANZ Customers, 1-3 Business Days for other Banks.

• 3. In Branch Bank Deposit:
  Instant Deposit at any ANZ or Commonwealth Bank (Including Australia Post Outlets)
  Please ensure you leave your Ebay ID when you make a bank deposit either online or in branch. Otherwise we will not be able to identify your payment.

• We offer a 30 day return to base warranty if your product arrives faulty or does not meet expectations. Please contact us via eBay messages or view our page for more information.
• We stand behind the products we sell and understand the importance of providing top rate customer service. If you have any issue regarding a transaction or a product please do not hesitate to contact us. We will be happy to help. We attempt to reply to all emails within 24hrs.
• Feedback is very important to us. We trust that our service and products will meet your expectations. If you have a problem, no matter how small please feel free to contact us and we will be happy to help.

We offer a 3-month warranty on all our knives. If your knife breaks within this period, please email us and we’ll replace it free of charge.

To make a warranty claim, you must provide:

• Proof of purchase

• A clear photo of the damage

Please note:
This warranty does not cover chips from use, general wear and tear, or misuse.

If you have any questions, feel free to reach out.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.