Please read the following information:
1. Our products are shipped from our offices in US.
2. We combine shipping up to five items within seven days. No additional shipping cost added.
3. International Shipping prices do not cover customs duties. Any customs or import duties are issued once the package reaches your country. If an additional charge for customs authorization takes place it must be paid by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you may want to contact your local customs office for further information.
4. We will send your order the next business day after we had confirmed your payment.
*Business Days to be delivered depend on destination.
** Must provide phone number for international shipping

How to pay?
1. You can paid us securely with any mayor credit card, your bank account or Paypal balance thought PayPal.
2. We accept all major debit and credit cards: VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
We use Authorize. Net

ELEGANCE ONLINE LLC OFFERS 100% SATISFACTION OR MONEY-BACK GUARANTEED.

If you are not 100% satisfied, within 14 days of delivery, you are entitled to a full refund, exchange, or credit.

To return or exchange an item, all you have to do is let us know online or by phone and we will be gladly give you a prompt refund. Remember that shipping and handling is NOT refundable; if you purchased an item with FREE SHIPPING, and you wish to return the item, a deduction of actual shipping charges and a $2.00 handling fee will be deducted from the refund.

Items must be returned within 14 days of you receiving the item.
The item must be returned to us IN THE ORIGINAL PACKAGING that we sent it in and UN ALTERED or MODIFIED.
If it is not returned in the original condition and original packaging (the gem jar, specimen box, and poly zip bag), or if your payment is not received within 7 days of close of auction, you waive your right to a refund. Thank you.

An emerald is a rich green gemstone that is a variation of the mineral beryl. It owes its color to minute amounts of chromium in the crystals. Pure beryl is beryllium aluminum silicate. The value of an emerald lies in its color and its freedom from flaws and inclusions (other substances enclosed in the crystals). An emerald with blue tint is more valuable than one with a yellow tint. Most emerald crystals contain minute fractures, which are sometimes called veils, and various kinds of inclusions. Perfect emeralds are very rare and therefore may be more expensive than diamonds. Emeralds are harder than quartz, but not as hard as sapphire.

The Four "C"s of Emeralds Similar to diamonds, you must consider the four "C"s when evaluating an emerald. The value of any given emerald is based on a combination of attributes under each rating of Cut, Carat, Color and Clarity.

Rule of Thumb In general, when judging an emerald's value, color is of paramount importance: the deeper and more vivid the green, the more valuable the stone will be. Of course, there are also many attractive lighter green emeralds that are lively and vivid when set in jewelry, as well as darker green emeralds that make up for their lack of brightness in the richness of the color. Generally speaking, however, very light or very dark emeralds are less valuable. The size is the second factor to consider. The size and weight of the emerald will determine the relative value and rarity of your gem. As far as clarity is concerned, unlike diamonds, a finely colored emerald is not significantly devalued by inclusions.

Inclusions Most natural emeralds have inclusions, often called "jardines", or gardens, which are regarded as the emerald's natural birthmark. The fewer the fissures found, the more expensive the emerald. Cut, natural emeralds of the highest quality weighing more than two carats are extremely rare and costly. A large, deep green emerald with minor blue or yellow secondary coloration that is relatively free of inclusions may cost up to tens of thousands of dollars per carat.

Colombian emeralds: There is no other source for quality emeralds in the world like Colombia. Over the last 500 years, the mines at Muzo and Chivor have been setting the standards of top quality in emeralds. Today, Colombian emerald production is in the hands of private investors that lease the main deposits, bringing to the world the exceptional gemstones formed 40,000 years ago in the only hydrothermal deposit in the world. It takes the hard work of thousands of workers each day to bring these rare gems to the market. We deliver the finest carats of vivid, eternal green, which symbolize the peace and liberty of the world.

Treasured Green Gemstone for Centuries - Indulge in Emerald Elegance

Emerald: Birthstone for May, The 20th & 35th & 55th Anniversary, The Gem of the Spring Season and the Zodiac Sign of Cancer

We are happy to help you, please contact us with any questions:
- If you have questions about an item, you can get answers directly from the listing or you can contact us by clicking the "Ask seller a question" link on the item page.
- If you prefer to email us, please email us. We will reply within 24 hours of receiving your message.
- You may also reach us by phone at [phone removed by eBay] between the hours of 5:00pm to 10:00 pm EST time.

Emeralds the finest green color on earth - About Emerald Elegance

We are a U.S. company based in Atlanta, GA, the founder is Guillermo Galvis, who have been engaged in the emeralds business for most of his life, we would like to invite you to know more about emeralds; He founded this company in 1997 in Florida. Yhe first Emerald Store on the internet, to bring together small - medium dealers and jewelers around the world. Our positive experience and the great feedback we received from our customers keep us working to get the best emeralds at the lowest prices to you! We enjoy what we do!!

Guillermo is the current president of the Colombian Emeralds Exporters Association, he is an expert in emerald harmonization and grmstone standards he develop the first complete emerald standard over 20 years ago, that is used to describe all the emeralds sold in our store. He as well is the chairman of the World Emerald Symposium the largest gathering for the emerald industry. Where all the international stakeholders, associations and laboratories meet bianually. He had work and consult to the largest emerald miners in the world as Gemfields and Muzo, and can personally advise you for all yours questions related to Emeralds.

Our Goal: Bring you the best gems direct from the mines with excellent prices and customer service. To realize this goal, we established a very special operation 23 years ago, where we developed an advanced e-commerce platform which allows you access our stones, soon after we cut them, anywhere in the world.

We are exhibitors every year in the top wholesale gemstone shows over the world, meet us at: January - Macau, Venetian - Emeralds: L51 February - Tucson GJX:#203-4303 March - Hong Kong: 5H40 &42 May - Las Vegas JCK: #36043 September - Hong Kong Jewelry Show. - Emeralds (gemstone pavilion): 10J36 & 38.

As well our offices in Bogota are used for the largest reconized world jewelry stores for purchase wholesale the emerald productions in Colombia, you can also enjoy going to our office in the Emerald District to bogota or indulge in a mine tour trip to Muzo or Chivor , if your business is wholesale for emeralds or just learn more about emeralds in the source of the best emeralds.