This wireless charger is designed exclusively for iPhones that support magnetic wireless charging, starting with the iPhone 12 and later models.
Can a phone case affect wireless charging?
For optimal wireless charging, we recommend using Apple's official magnetic phone cases. Cases over 2.5 mm thick or those that are non-magnetic may impair charging efficiency.
Is the product safe to use when it gets warm/hot?
It's normal for wireless chargers to warm up slightly, especially during intensive use, such as long gaming or streaming sessions. Rest assured, this charger meets international safety standards, including EN 62368-1 and IEC 62368-1, for safe usage.
The charger lifts when I try to remove my phone. How can I prevent this?
To prevent the charger from moving when removing your phone, please use the phone removal technique provided in the guide that accompanies your wireless charger.
Is there a recommended adapter to use with this product for wireless charging?
For wireless charging, if not using the original adapter, we recommend a third-party adapter that supports at least 30W output with the Power Delivery (PD) protocol to ensure effective charging speeds.