Frame size is measured from the back of
the frame excluding the frame moulding; please see the frame measuring picture. Please check the actual size of your frame
before ordering, since some frame sizes are labelled from the outside of the
moulding and some from the inside, and some measurements are rounded up or down
when converting between imperial and metric. It may be only a small difference,
but it can be crucial.
We are an independent UK business and cut to order any mount you may require up to frame size of 45” x 30” or 114cm x 76cm.
Each mount is precision cut using a
computerised mount cutter. The mounts are cut from 1.4mm acid-free,
conservation quality white core mount card, with a 45 degree bevel edge. Mounts are designed to enhance your artwork
which is attached to the back of the mount, we recommend
that you also place a mount-back on the back of your artwork to protect it from
leeching from the frame back.
We have other colours available if you
would like one of our colour sample cards please send us a message including
your name and address.
All mounts are cut to order upon
receipt of payment, and despatch is within 2 working days (excluding weekends). Our standard free option will be either Royal
Mail Tracked 48 or 48 hour courier depending on the size
and weight of your order. Occasional we
may send an order in 2 parts, but we will advise you of this if we do. If your order is urgent you are able to
upgrade to Royal Tracked 24 or 24 hour courier for an
additional charge.
Customer Service
If
you need any assistance, please do not hesitate to message us. We are open Monday to Friday. If we are away, we put the shop “On Holiday” which
can be seen at the top of the listing with a date of when we will return. All orders place during this time will be cut
and despatched within 48 hours of our return.
Any
Questions?
Please
check this listing page carefully as the answer is usually there. If not, let
us know and we will try our hardest to reply as soon as possible
If you are not completely
satisfied with our product, please contact us first, within 5 working days and
we will happily refund the cost of the item on its return. We cannot
refund the cost of postage.