About Us
SylvaRocks is a small family jewelry business located in the mountains of western North Carolina. We have been serving the Sylva and Franklin communities for about 25 years, producing fine quality gold jewelry at exceptionally low prices.
Payment
- We accept payment by PayPal and credit card.
- Immediate payment is required.
- State taxes will be calculated at checkout.
Shipping
- We normally ship within 2-4 business days.
- We ship to APO/FPO and Post Office box addresses.
- We ship to Alaska and Hawaii.
- We ship to international addresses. Buyers are responsible for any international customs and duties that may apply.
Please refer to Shipping (Above) for details and exclusions
Returns
- We offer a 30 day 100% money back, totally unconditional guarantee on all of our jewelry (less original shipping, if any).
- Buyer pays return shipping.
- No restocking fees.
Contact Us
- Our customer support is available Monday through Friday, 9:00am - 4:00pm.
- Please contact us via eBay's message center. We've give you our phone number, but that's against eBay's policy.
