Q: What is the condition of my item?
A: WE HIGHLY SUGGEST that you look at all photos provided in the listing. We very rarely use stock images, so the item in the picture is typically the item you will be receiving. If an item is listed with a Stock image, please feel free to reach out to us if condition is important to you.
Q: Do you Combine Shipping?
A: Yes, we combine shipping on all orders.
Q: What is a Stock Image?
A: Stock images are photos that are provided to us by the manufacturer for Retail products, Listings for which we have large quantities of will be listed with Stock Photos. Any order from a stock photo is subject to Manufacturing package variations and errors. YOU WILL NEVER RECEIVE a drastically different item. Items with small packaging variations, factory changes, Punch Tabs or small errors WILL NOT be deemed as 'NOT AS DESCRIBED' as this is common amongst manufacturers.
Q: Is this item smoke free?
A: Yes, all out items that are listed do come from a smoke free establishment. Since we are a business that also deals with secondhand items there may be a time where an item may not be, but we will state so in the listing.
Q: What is the lowest price you are willing to take on this product to end the listing?
A: Unfortunately if the listing does not contain a 'Best Offer' option we will not accept offers. The only time we will respond to messages with open offers is when a listings has a 'Best Offer' option or its something that makes sense.
Q: When will my package be shipped?
A: All transactions come with 3 business day handling. Meaning if you purchase something on Friday the order May or May Not get processed until Monday (1 business day). We have packages shipped up daily so it's more than likely you will receive your item ahead of the scheduled delivery day.
