Pursuant to and for the purposes of the Consumer Code, as amended by the Legislative Decree. n.21/2014, the CUSTOMER is given the right to exercise the right of withdrawal, without any penalty and without specifying the reason, within 14 calendar days from the date of delivery of the purchased good.

The direct costs of returning the products are borne by the CUSTOMER. The cost is estimated to be equal to a maximum of approximately 30.00 (thirty/00) euros. The returned product must reach PROFUMIX Srl within a maximum of 14 calendar days from the date on which the withdrawal was communicated.

The CUSTOMER will be held responsible, and therefore not compensable, for the decrease in value of the goods resulting from handling other than that strictly necessary to establish the nature and characteristics of the goods. For products for personal use, for hygienic and health reasons it is not possible to return products that have already been used.

The goods must be returned to:

PROFUMIX srl

Via Puccini 19/21

41121 Modena (Mo).

All risks relating to the transport of the returned product are borne by the CUSTOMER.

The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any accessories) and complete with the attached tax documentation. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, PROFUMIX Srl may suspend the reimbursement until receipt of the goods or until the CUSTOMER demonstrates that they have sent the goods back to PROFUMIX SRL

PROFUMIX SRL will carry out the refund using the same payment method chosen by the CUSTOMER during the purchase phase.

LEGAL GUARANTEE OF CONFORMITY

In the event of receipt of products that do not conform to the orders or are defective, the CUSTOMER has the right to have the conformity of the product restored, without having to bear the costs for the return, by repairing or replacing the product.