FAQs
Frequently Asked Questions
Is moissanite as good as a real diamond and gemstone?
Moissanite is distinct gemstone not diamond simulant blend - it has more brilliance (fire) than a diamond of the same cut and D color VVS1 grades are eye-clean. it costs significantly less than a natural diamond of compare size and clarity.
Yes! Moissanite is a naturally occurring silicon carbide gemstone, first discovered in a meteorite. Today it is lab-created for ethical, affordable fine jewellery. It is NOT a fake diamond — it is its own stunning gemstone with superior brilliance and fire.
Will the gold plating fade or tarnish?
Our 925 Sterling Silver is designed for long-lasting, tarnish-resistant shine. Avoid prolonged exposure to harsh chemicals (bleach, chlorine, perfume) and store in the included gift box or pouch to maintain brilliance for years.
How do I know my chain, bangle, bracelet or ring size?
We have uploaded the size guide for size please follow the image instruction for size. Enter your size in the personalization field at checkout.
Can I get a custom ring size not listed?
Absolutely. We accommodate all ring sizes 4, 4.25, 4.5, 4.75 to 12 US, including half sizes. Simply message us your required ring size when you place your order and we'll craft it exactly to your specification.
What is included in my order?
Every order includes the jewellery, a premium jewellery box, as IGLA certificate, and polishing cloth.
Is moissanite as hard as a diamond?
Moissanite scores 9.25 on the Mohs hardness scale, compared to a diamond's 10. This makes it the second hardest gemstone in the world — perfectly suitable for everyday wear, including delicate rings worn daily.
Can I add engraving or a personal message?
Yes — we offer custom engraving on the ring or inside the band (initials, dates, short messages). Please contact us before placing your order to confirm engraving details and any additional lead time required.
Is the ring hypoallergenic and safe for sensitive skin?
Yes. This ring is completely nickel-free and made with a 925 Sterling Silver base — hypoallergenic and safe for all skin types including those with metal sensitivities.
Is this suitable as a gift? How does it arrive?
It's the perfect gift. Every ELORIZ jewellery ships in a luxury jewellery gift box with a polishing cloth — beautifully packaged and ready to present. No extra wrapping needed. We can also include a personalised gift message if requested.
What if I'm unhappy with the item?
We offer a full 30-day return policy with the seller paying return shipping. Your purchase is also covered by the eBay Money Back Guarantee. Simply message us first — we always find a solution.
Do you offer wholesale or bulk orders?
Yes! As a direct manufacturer from Mumbai, India, we welcome wholesale and bulk orders for retailers, boutiques, and gifting companies. Please message us through eBay to discuss pricing, minimum quantities, and custom requirements.