All of our items are inspected and we do our best to image and describe any imperfections or defects. Please feel free to email us with any questions. We will do our best to respond promptly. We usually ship within one business day of receiving your payment, but we will always try to get it out the same day, if possible. Weekends and Holidays may affect shipping and handling time. USPS or FedEx are our preferred carriers. We will only ship to your CONFIRMED address. Let us know if there is a problem with your order, we will work with you to resolve it. Customer satisfaction is our #1 priority. If you are purchasing multiple auction items, we will combine shipping. Freight orders can usually be handled within 3 business days. FOB Charlotte, NC 28273 Local pickup is welcome. Loading dock accessible with 24hrs notice.   You items may come packaged in a "recycled" box. Clothing will be bagged and shipped in a poly mailer. We try to reuse our packaging and encourage you to do as well. Please leave us positive feedback when you receive your item. Thanks for looking!!!