This is a brand new product and still hasn't taken out of the box

Important Notes for Buyers:

• Quantity: When purchasing this item, a quantity of 1 (one) means only 1 (one) device will be sent unless you order additional units.
• Condition: This is a brand new product 
• Requirement system: Device can be used in standalone mode or requires a working Lutron system of the following: HWQS, QSX, .... For proper usage, please contact your local Lutron dealer/installer for any additional information in regards of setting up the system, installation and programming.
• No Returns: Returns will not be accepted once the package has been shipped. Please purchase with this understanding.
• Packaging: The device is brand new and still in its own box. Any damage to the device caused during shipping is the responsibility of the selected shipping carrier.
• Shipping and Fees: Buyers are responsible for all shipping costs and any additional fees, such as customs duties or taxes, incurred after placing the order through eBay.
• Handling time for this product is 1-3 business days (excluding weekends). If you select the UPS Next Day Air, please send us message and we will try to get the package ship out asap.