Broadlink RM4 pro IR RF Universal Remote Control
Key Features
- HIGH COMPATIBILITY - Support RF (433MHz) controlled devices such as curtain/shades motor, projector and light switch; Support 50,000+ IR controlled devices such as TV, STB, Air conditioner, Fan, Video Recorder, DVD and more; Does not work with Bluetooth. Supported devices library is constantly being updated by the cloud, so your RM4 pro is always compatible with newer devices. Option to program your devices and learn buttons if certain cloud data is unavailable.
- NEW BROADLINK APP CONTROL - New App named BroadLink is available now in App Store and Google Play. New App has better user experiences in configuration and creating scene than IHC. Besides, if you have an Android phone integrates IR emitter itself, you can use it to control your IR devices from BroadLink App as a test, before you decide to buy our product. Note: RM4 pro only supports 2.4 GHz (NOT 5 GHz) Wi-Fi to configure in the App.
- VOICE CONTROL AND IFTTT - Compatible with Alexa to voice control your TV, STB, Air Conditioner and Fans, compatible with Google Home to voice control your Air Conditioner. Make sure the devices can be remotely controlled from external networks. In Amazon Alexa/Google Home/IFTTT Apps, enable the skill/service named BroadLink, link account and discover devices.
- NEW FEATURES - Supports external Temperature and Humidity Sensor USB Cable (purchase separately), connect it to the RM4 pro, BroadLink App will show room’s temperature and humidity. Zero Configuration, powered by FastCon technology, add the first FastCon device to the App as usual, after that, when you power on other new FastCon devices, they will be automatically discovered and shown in App.
- TECH SUPPORT - One-Year Warranty, 24/7 Technical Support. Video Guide are available on our Amazon Brand Store and YouTube. Find our Global Hotline on product manual. Now you can get help and make feedback directly through BroadLink Community in the App.
Shipping
- Free & Fast Shipping: We offer free shipping to most of the USA with a normal delivery time of 3-7 days. However, due to the current situation, additional delivery time (up to 3 weeks) may be required for some items.
- Alternative Carriers: We may use alternative carriers (e.g., USPS, FedEx, UPS) to ensure your package arrives safely and on time. Due to the use of multiple carriers, we are unable to provide a tracking number automatically.
- Handling Time: Orders are processed and shipped within 1-2 business days of receiving cleared payment.
- Shipping Restrictions: Shipping to Alaska, Hawaii, Puerto Rico, Guam, and other US territories may incur shipping charges or delivery restrictions. Please contact us before ordering, or your order can be refunded/cancelled.
- State Restrictions: Certain items may not be shipped to California due to state regulations.
- Contact for Tracking Updates: If you require tracking updates or have any concerns about the delivery of your order, please feel free to contact us, and we will be happy to assist you.
Return Policy
- 30-Day Hassle-Free Returns: If you are not completely satisfied with your purchase, you can return the item for free within 30 days of receiving it for a full refund or exchange.
- Easy Return Process: Contact us, and we will provide you with a prepaid return shipping label and detailed instructions.
- No Restocking Fee: There are no restocking fees for returns. However, the buyer is responsible for return shipping costs if the return is not due to a seller's error.
- Refund Processing: Refunds will be processed within 1 business day of receiving the returned item in its original condition.
Feedback
Your feedback is extremely important to us. We strive to provide the best products and customer service possible. If you are satisfied with your purchase, please take a moment to leave us a positive review. If you have any concerns or issues with your order, please contact us before leaving negative feedback. We are committed to resolving any problems and ensuring your satisfaction.
Contact Us
If you have any questions or concerns, please feel free to reach out to our customer support team. You can contact us through the eBay messaging system. We are available Monday to Friday, 9:00 am to 5:00 pm EST, and we will do our best to respond to your inquiry within 24 hours.
Thank you for supporting our small family business!