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▶PayPal payment is the preferred method of payment,we also accept payment via PayPal, DebitCard, Credit,Visa, MasterCard, Discover.▶We will only ship to the confirmed PayPal shipping address given with the payment for fast and accurate shipment,Please keep the consistency of Paypal address and ebay address.▶If you want to ship to other address, please change your PayPal shipping address before you make payment.▶To avoid initiating an unpaid item claim, please pay within 7 days,or ebay will launch Unpaid Reminder agaist you and there will be bad record on your ebay account.
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▶All items will be shipped in 24 hours after receiving your payment and will ship by USPS First Class/ Priority Mail or UPS. We only ship to the confirmed address provided by PayPal.Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.▶If you want to chose another address, please leave us a message on ebay.Please check your shippingaddress carefully before checkout, it can't be changed if order completed.▶For US customers, all items will be shipped out within 1-2 business days with cleared payment. Please included your phone number to the payment note for prompt and secure shipment.▶CANADA & International customers please note: your government might charge a duty tax (brokerage fees). We do not responsible for any custom duty or import tax.▶Important Notice>Transit Time Is Best Estimated But NOT Guaranteed As Transit Time Varies.>Orders may be subject to import taxes, customs duties and fees levied by the destination country.Additional charges for customs clearance must be fulfilled by the recipient; We no control over these charges, nor can we predict what they may be.>We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.▶Seriously promise:Refund or resend will be offered if item still not arrive in 7-10 business days. Just send us an email,we will give you a satisfied solution as soon as possible.
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◆We offer 30 days return policy. Please contact us within 30 days t from the date you receive your order if you have any issues with the product or want return .Refund will be send after we got your resend package.◆All returned items should be in the original packaging , return tracking information should be provided .◆Buyer is responsible for return shipping cost due to the problem not caused by item quality itself .◆It is our goal to provide our customer 100% satisfaction.◆ Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.◆ For all return products customers MUST contact us for the returning address. Products should be returned with original packages and must be returned in like-new condition with all accessories and packaging.
- ◆ Your satisfaction is our pursuit. We Strive For Positive Feedback & 5stars ☆☆☆☆☆DSR (detailed seller ratings). A Positive Feedback will be left to all buyers and we wish the same from you (*^__^*).
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◆ Negative feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative feedback, our customer service will make best effort to help you with the issues.◆ We maintain high standards of excellenceand 5 star strive for 100% customer satisfaction! positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.Your satisfaction is our top goal,we appreciate your business.◆ Our office hours are Monday - Friday 9:00PM - 6:00PM PST, but we will response you once we get your message .There will be some delay on respons if you send message or E-Mail on weekend.★★★★★Thanks for your patronizing, good luck ！！
Q1: How to choose the Right Bulb Type?
1. Check your owner's manual, the part number on your original bulbs or search "automotive bulb look-up" online.
2. Select your vehicle model in the filter system of the product detail page to double check the fit.
3. If you are unsure your bulb type, please do remember send message to tell us your car make, model, year and other information which is helpful to check bulb type. for example:
2004 Ford F-150, high/low beam
2015 RAM 1500 with projector-type, high beam
Q2: How to install the bulbs easier?
1. Only 10mins to plug and play then finished installation.
2. Watch and follow the video or pictures of installation
Q3: How to solve that the bulbs doesn't fit?
1. Please make sure the bulb type you ordered,the bulb type may be wrong.
2. Please email us that the Year, Make ,Model of your car and depict the problem details with pics. Our Customer Support Team will give you a guidance as soon as possible and offer a choice of a new bulb if the problem cannot sovle online communication.
Q4: Will this bulb give error code or tend to flicker，or neither side lighting up, or work inconsistantly?
Check the headlight fuses, and then check the ballast plugs to insure correct installation.
If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.
Q5: I bought the wrong items/ the items were not compatible with my vehicle.
Please contact us via ebay message to get quick support.
Q6: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!
Q7: WARNING ABOUT POLARITY
Unlike halogen bulbs, LED are polarity sensitive.
BEFORE you start your LED kit installation, verify the polarity on your vehicle by simply plugging the LED bulb into your vehicle socket.
- if your light turns on, please proceed to install both bulbs onto your vehicle.
- if your light DOES NOT turn on, disconnect the bulb and flip the socket in order to reverse the polarity (this will not damage your vehicle electrical system in any way). Once you made sure the LED bulb turns on, please proceed to install both bulbs onto your vehicle.
Note: There is no convention when it comes to polarity. Different car manufactures have different polarity setup, even within the car model the polarity setup on your low beams and high beams might be different.
