1. Eligibility for Return or Replacement

• Refund or replacement requests must be made within 7 days of receiving the parcel.

• Returned items must be in their original condition, with all packaging included.

2. How to Initiate a Return

• If you’d like to return an item, please submit a return request directly through eBay.

• Follow the eBay return process to ensure a smooth and efficient return.

• Include all original packaging, and ensure the item is carefully repacked to avoid damage during transit.

3. Processing Refunds/Replacements

• Once the item is received, it will be inspected within 3 business days.

• If the item is found defective, a replacement will be sent immediately (or a refund issued if a replacement is unavailable).

• For non-defective items returned due to buyer remorse, refunds will not be issued unless agreed upon in advance.

4. Return Shipping Responsibility

• Buyers are responsible for return shipping costs, including additional fees for refused or undeliverable packages.

• Shipping, handling, and insurance fees are non-refundable.

5. Important Notes

• Custom-made or clearance items are non-returnable.

• International buyers may be subject to additional customs fees for returns.

• Ensure you follow eBay’s return guidelines to prevent delays in processing.