- Immediate payment is required during checkout. We will process and ship orders once checkout is completed.
- Please note that shipping times on Ebay are estimates. Generally our product arrives faster than the estimated times but on occasion that wont be the case. If you need it by a specific day please confirm prior to ordering or upgrade to the next day service. We do not ship product on weekends or holidays
- When returning products to us you must provide: Item Number Buyer ID Your Address Your Phone Number Reason for Return Tracking We only offer refunds if the return is handled within the first 30 days (as per our policy) so any returns after the 30 day period will be via repair or replacement.
- Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via ebay message.If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails.
- Positive feedback will be left automatically to customers when your payment is cleared.
- We fully guarantee customers an exchange or refund within 14 business days of receipt if item DOA (damage on arrival).
- Warranty excludes normal product lifetime wear-out, wear and tear or abuse.
- Warranty does not apply to conditions resulting from misuse, abuse, negligence, accident, improper application, improper installation or alteration.
- For malfunction products under warranty period, please contact our customer service via EBay Message.