If you receive the item that have any quality problem or damaged, please feel free to let us know and provide the photos. We offer free replacement or full refund if it's our responsibility that causes the mistake. But we will not accept the return if the item damaged by the buyer's operational errors.
If you are not 100% satisfied with the items for other reasons and ask for refund. Please be noted that only the listing price excluding shipping fee would be refunded. Items should be returned with original packages.