K-WAVE Store: Your Gateway to Korean Goods

We accept payments through Paypal only.
If we were not received your payment within 3 Days, we will cancel your order.

- After your order, tracking number is upload on your purchased history within 3-5 BUSINESS DAYS.
- It takes one or two more days on Korean Holidays and Weekends.
- Your delivery address cannot be changed after payment has been made.
- Please check whether your address and name is correct. We only ship to the address listed in the eBay.
- For safety and fast delivery, Your specific information (address and Phone number, name, etc) is required.

1. Customs Tax

According to eBay Policy, Customs Tax / Duty / VAT are under Buyer's responsibility.
If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it.
So before purchasing, please check your local customs policy.

2. Holding in your local customs

If your package is held in your local customs, you have to contact your local customs and Fedex/Post Office.
If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier.

We accept the returns only the item is defective, And you have to send us the photo for prove.
Before returning, please contact us immediately via eBay message.
Refund is applicable according to below condition 1,2


1.  In case of below conditions,

   In refunding, shipping cost will be deducted.
   1) ALL accessories must be unused; ALL accessory packages must be unopened.
   2) ALL items must be intact and 'Not Opened' condition (except for defects in manufacturing).
   3) Items must be in good conditions with all original accessories, manuals, and packing materials.
  
2.  In case of below conditions,

   In refunding, an restock fee of the item price plus shipping cost will be deducted
   1) Some accessories were used; ALL accessories in the package were be opened.
   2) Some items were damaged (except for defects in manufacturing).
   -Any missing parts or damaged items will result in rejection on the return.
   -After We receive the return product, Refund will be done.

You can contact us via eBay message anytime whenever you want. 
We will reply to you within 24 hours.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.