◆ Payment should be made within 7 business days after the auction ends.
◆ Goods will be shipped within 3 working days upon payment confirmation (excluding Saturdays, Sundays, and public holidays).
◆ Should you encounter any anomalies during logistics and delivery, you can contact our customer service team at any time, and we will make every effort to coordinate and resolve the issue for you.
◆ Appreciation for Positive Feedback: We highly value your positive feedback, which serves as the core motivation for us to optimize our services.
◆ If you have any problems regarding the service or goods, we recommend
consulting with our customer service first for solution, We commit to
properly handling all types of issues with a professional attitude to
safeguard your interests.
◆ Our working time:
Greenwich Mean Time (GMT): Monday to Saturday 02:30–11:30
Pacific Time (PT): Monday to Saturday 18:30–03:30 (next day)
All messages will be replied to within 1 business day. If you do not receive a reply on time, you can resend the email, and we will follow up with you promptly.
