• We can accept payment in many ways

   

  If this brought up any inconvenience to you, please accept our apology. Any other question is welcome to ask through our excellent customer service.

   

  The return policy is straightforward.

   

  Our customers possess the right to Open-A-Return on any order received in 30 days. However, in a healthy transaction where no mistake is proved to be made by the Seller, the Buyer will be responsible for the Return Label Cost. Also, please note that a return on orders over 30 days old will be denied in any occasion.

• Sometimes things can go wrong no matter what.

   

  As a responsible seller, we help in any problem, such as damaged goods, defective products, unclear descriptions, or etc., that you consider as a dissatisfaction, the door to our Customer Service is always widely opened for you.

  
  

  Please let us know how we can help if you needed ANYTHING ANYTIME! 

  
  

  Yet please also notice that any collaboration needs time to reach a solution.

   

  * For a delayed or lost package, as we actively communicate with our colleagues and shipping carriers. This process could take up to 14 days, so if the item is needed urgently, we highly recommend you to place another order.  

   

  * For a presumably defective product received, our customer service will work this out with you in a quick manner. In this case, please describe the issue as clear as possible. Pictures and videos can be extremely helpful and time-saving here.

   

  * For any confusing or false description in the listing that causes a mis-purchase, please kindly remind us so we can improve our listings and continuously offer a better purchasing experience to you and to all our customers as well. Did it occur to be our mistake for the faulty transaction, we would be responsible for the return cost.

  
  

  Among all sorts of the problem, before the puzzle resolved or time expired, a refund or replacement will NOT be issued.

   

  We wish you understand the pressures here, and our effort will always come to your aid.

• Dear customer, thank you very much for visiting our store. If you have any problems during the transaction process, please contact us in a timely manner. We will be more than happy to handle it for you. (During holidays, our response may be slower, but don't worry, we will definitely be responsible for you until the end!) Before this, please do not give us negative reviews casually, as it will bring us a heavy blow! Thank you for your understanding and patience. Give us time, and we will not disappoint you! Your satisfaction is our greatest goal! Looking forward to your visit!

Please check your address carefully when you are making your payment. We are not responsible for any undeliverable addresses. (Make sure there’s not street number missing)
Normally, the estimated Delivery time:
United States: 7-14 working days
United Kingdom: 8-15 working days
Canada: 8-18 working days.
Australia and New Zealand: 8-18 working days
Most of the European Countries: 8-18 working days
Other Area not mentioned: 10-22 working days

Gentle note, the estimated time of arrival is not 100% accurate, bad weather or public holiday may cause shipment delay, besides, estimated time also subjects to the restriction of the customs of destination countries.