Package
Includes
• RedDog Nutritional Gel ( 120g )
Payment
We currently accept payment via the eBay Managed Payment System.
Shipping & Handling
• Item ships from Malaysia.
• Packed securely with bubble wrap to minimize shipping damage.
• Handling time: 3–5 business days.
• Tracking number will be provided once shipped.
Estimated Shipping Time:
• Expedited/Express Shipping: 3–5 business days (extra charges may apply for
remote areas).
• Standard Shipping: 10–25 business days.
⚠️ Please ensure your shipping address is correct and up-to-date. We are not responsible for failed deliveries due to incorrect addresses.
Feedback
We truly value your feedback as it is very important to us.
If you encounter any issue with your order, please contact us first before
leaving feedback. We will resolve the problem quickly and professionally.
Order Cancellations
• Before Shipment: Cancellation requests accepted within 24 hours if the
order has not yet been processed or shipped.
• After Shipment: Cancellation requests cannot be accepted. If you still
wish to return the item, please follow the return policy below.
Returns & Refunds
We accept returns within 30 days of delivery under the following conditions:
✅ Accepted
Return Reasons:
• Item damaged during transit
• Incorrect item received
• Item significantly different from description
• Defective upon arrival
❌ Returns
Not Accepted For:
• Buyer’s change of mind after shipping
• Ordered by mistake after shipping
• Found a better price elsewhere
• No longer needed/wanted after shipment
• Incorrect address provided by buyer
Return Conditions:
• Items must be returned unused, in original packaging, and in resalable
condition.
• Buyer pays return shipping unless the item is damaged, defective, or
incorrect.
• Refunds will be processed within 3–5 business days after returned item
inspection.
For any issues, please contact us via eBay messages.
Other Notes
• Actual product color may vary slightly due to photography lighting.
• Please allow 1–3 mm difference due to manual measurement.
• International buyers: Import duties or taxes (if any) are determined by your
country’s customs and are not included in the item price.