TeleMax is your closest and premium partner in supplying various qualities of spare parts and accessories worldwide for mobile phones, tablets, computers, and other smart devices. With a commitment to excellence and innovation, we aim to be your one-stop solution provider, enabling businesses to thrive in the dynamic industry.

Our range of products includes everything from replacement screens, back covers, and charging ports to trendy accessories such as cases, screen protectors, and headphones. Whether it's repairing a broken device or improving its functionality and aesthetics, we have the solution. Our dedicated team of professionals is always ready to answer queries, offer technical guidance, and quickly resolve any issues.

We recognize our responsibility to the environment and society. As advocates of sustainability, we prioritize eco-friendly practices throughout our operations, from sustainable sourcing and packaging to energy-efficient processes. By minimizing our ecological footprint and promoting ethical business practices, we aim to make a positive impact on the planet and the communities we serve.

When making a payment, make sure the delivery address is correct, because you will not be able to change it later.

Items are dispatched Monday through Friday.

Items bought on weekends are dispatched on Mondays. We dispatch your items as soon as possible, but due to the many orders we receive, they could be dispatched within 2 workdays.



Europe
Standard: 5 to 10 working days.
Expedited: 1 to 4 working days.

World
Economy: 10 to 20 working days.
Please check with your country's customs office before bidding or buying, as all extra charges are the buyer's responsibility.

We care about your satisfaction.

We offer high-quality items at a very good price, but if they do not meet your expectations, you have 60 days to return them. To return items, they must not have been used. In the event of damage to an item's original condition, it will be destroyed, and no refund will be issued.

For all returns, we must be notified in advance. Items should be returned within 60 days. We advise using registered mail because if items are lost, refunds will not be issued.

ATTENTION!
For items you are returning to pass customs, it is necessary to write an exact buying price and an exact description of each item you want to return. When filling out a return declaration form, be sure the data you enter is correct. If the data does not match the original invoice from your order, items will be returned to you.

All items you are returning should be sent from the same address where they were received, with the same buyer’s name. If there are mismatches, the items will not be cleared at customs, and we will not be able to issue a refund.

We can only refund the original cost of the item. All postage expenses are the buyers’ responsibility.

Your Responsibilities
All return expenses are covered by the buyer. The buyer is held responsible for items until they reach us. For this reason, it is best to use tracked delivery when returning. A refund will not be issued if items are stuck at customs or lost.

When we get the items back, a refund will be issued within 5 workdays.

To contact our Customer Service Team, simply click Send Message and our Customer Service team will be happy to assist.