ABOUT US:

RJ JEWELRY was established in 1995. Since then we have grown to have 3 stores centrally located in metropolitan Chicago area. We are member of BBB (Better Business Bureau). We give loans on almost anything of value such as diamonds, gold, electronics, tools, & more. As an established company , we will stand behind the products we sell. You could be assured that, even though you shop with many uncertainties, RJ Jewelry will be there for you to answer any questions or concerns. We offer complete line of jewelry services from ring sizing , chain soldering, stone remount to extreme hard to repair jewelry. We specialize in custom design jewelry piece. You may contact us at [phone removed by eBay] Monday through Friday 9:00 am to 7:00 pm , Saturday & Sunday 10:00 a.m. to 6:.00 p.m. (Central Standard Time). We are open 7 days a week.

SATISFACTION WARRANTY:

Our 100% MONEY BACK GUARANTEE is your assurance that we stand 100% behind our products. If you are not satisfied for any reason, you may return the item within 7 days for a full refund less shipping & insurance cost.

PAYMENT INSTRUCTIONS:

You may use Paypal  as your most convenient form of payment: RJ JEWELRY & LOAN CO. 1240 Bloomingdale Rd., Glendale Heights, Illinois 60139. All payments must be received within 5 days of the day of the auction ended. We combine shipping for jewelry only.

SHIPPING POLICY:

Rj jewelry ships Worldwide as long as the customer accepts all charges for shipping, please contact us before bidding on our items for shipping costs outside the United States.We use USPS priority mail and UPS ground. It takes 1-2 business days upon receipt of payment for us to process items for shipping. USPS priority mail takes approximately 2-3 business days and UPS GROUND service could take from 2 to 5 business days depending upon delivery address. We use Global Priority Mail for international shipping.

RETURN POLICY:

Items can be returned within 30 days for a full money back refund as stated on our satisfaction warranty policy.

FEEDBACK:

Every Ebayer looks for very good feedbacks to eliminate any uncertainties in bidding on an item. It is very important in this business so we protect ours by providing good service and honest way of doing business. We leave feedback as soon as the item is paid for and the payment is cleared, so we ask that you do the same upon receiving your item and of course you are satisfied. In case that you are not, please let us know first before leaving your feedback, so we could make an arrangement to make you happy and satisfied with your purchase.

SPECIAL REQUEST:

Should you have any special request regarding an item, please contact us before bidding , so that we may take alternate arrangements. We offer sizing of rings at no charge (1 to 2 sizes only)

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