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Welcome to PYCOnlineUK. We are a UK family business based in the Midlands, offering carefully selected smart home, electrical, home and everyday products.
We focus on products that are practical, reliable and easy to use. Many items are tested by us, and our range continues to grow based on what customers are really looking for.
We dispatch orders quickly using tracked services and aim to provide friendly, helpful customer support before and after every purchase. We also have a qualified electrician in the team who can help with basic questions about compatibility or installation.
Thank you for supporting a small UK business.
We accept secure payments through eBay.
Payment must be completed before your order can be dispatched. If you experience any issue during checkout, please message us and we will be happy to help.
Orders are processed once payment has cleared.
We offer free UK delivery on all orders.
Most items are dispatched within 1 to 3 working days. Some products, including personalised or made-to-order items, may require a little longer, so please allow an extra 1 to 2 working days where needed.
Orders are sent using tracked services such as Royal Mail, Evri or Yodel. Delivery usually takes around 5 to 7 working days from the time of purchase.
If your parcel has not arrived or tracking has not updated as expected, please contact us first and we will do our best to help.
We accept returns within 30 days of delivery.
Items must be returned in the same condition as received, including original packaging.
If your item arrives faulty or damaged, please contact us first so we can help quickly and provide the best return solution.
If you change your mind, the item must be unused and in its original condition. In these cases, return postage is the buyer's responsibility.
We aim to make the returns process as simple and straightforward as possible.
Please read the full item description and product specifications carefully before buying.
Colours and appearance may vary slightly due to lighting, screen settings or minor production differences.
For electrical and technical items, buyers are responsible for checking compatibility before purchase and ensuring correct installation. Where appropriate, installation should be carried out by a qualified person.
If you are unsure about any product detail, please message us before ordering and we will be happy to help.