3. Check your original battery model. It's best to compare your original battery with ours.
Picking a battery only by laptop model can result in buying the wrong one.
What should I do if this battery is not recognized or cannot be charged?
After installing the battery, charge it for 5-8 hours.
A. First, verify whether the battery is the correct one.
B. Next, check if the battery is properly installed. Please make sure that the connector of the battery has been inserted into the system board correctly and tightly
C. It is recommended to update the BIOS settings
D. Reinstall and see(if it works)
Feel free to reach out to us for support.
Shipping information:
We usually dispatch your package within 48 hours after payment is received. The estimated shipping time is 10-23 business days.
Important Shipping Information:
- Batteries purchased through this link will be shipped from China
- Packages require international transit and customs clearance
- These procedures significantly extend delivery times
- We do not recommend purchasing if you need the item quickly
What to Do If Your Package Is Delayed?
We're unable to track every individual package's delivery status. If:
✓ Your package hasn't arrived by the estimated date
✓ Tracking hasn't updated for a long time
Please contact our customer service - we'll investigate and respond within 48 hours.
Order Confirmation Notice:
After placing your order, please double-check:
✓ **Shipping address** (complete and accurate)
✓ **Phone number** (active and correct)
For successful delivery to Canada, please ensure:
**Recipient Name Must:**
✅ Include full first name and last name
Customer Service:
**Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (China Standard Time, CST)
**Due to time zone differences, we may not be able to reply to your message immediately.
Customer service typically responds within 24 hours.
Specification
Brand New
Source factory
With tools
The battery will undergo testing before being sent out.
Battery Type: Li-ion
Voltage: 14.4V
Capacity: 37Wh
Overload protection
Over-current protection
Over-voltage protection
High voltage protection
Short circuit protection
Over-temperature protection