We sincerely apologize for the delay in delivering your order. Please rest assured that we shipped your item within 24 hours of receiving your order. Unfortunately, it seems that the freight carrier is experiencing issues, which has caused this unwanted delay.

I will contact the shipping carrier immediately to check on the status of your package. If the delay continues beyond a reasonable time, we will initiate a refund for you to ensure your satisfaction.

Thank you for your understanding and patience as we work to resolve this. Please feel free to reach out with any questions or concerns in the meantime.