Return Policy：

1．Our return and complaint policy allows customers to return or file a complaint for any item purchased within 30 days of the purchase date. This policy ensures that customers are satisfied with their purchases and have the opportunity to return or exchange items that do not meet their expectations.

2．To initiate a return or complaint, customers could contact our customer service via eBay messages, who will guide you through the process, the return will be approved automatically to 30 days from purchase and when the item arrives to us, the customer will receive a refund.

3．Due to the nature of this product and in accordance with the UK hygiene regulations, once the product has been used, it cannot be returned for hygiene reasons. This measure is taken to ensure the safety and well-being of all our customers, and we kindly ask for your understanding and cooperation in this matter.

4．Please note that the item must be in its original condition and packaging for the return to be accepted. Any damaged or altered items may not be eligible for a return or exchange.  

We aim to provide the best customer service possible and are committed to ensuring that our customers are satisfied with their purchases. So if you have any issues or questions, welcome to contact us through eBay messages anytime.