About Us
Your satisfaction is our No.1 goal!
Customer Satisfactory
1.Do not hesitate to contact us any time before and after your purchase, we are committed to your 100% customer satisfaction.
2. We back our commitment with superb service & customer satisfaction guarantee.
3. We are here and ready to assist you with any questions or concerns you might have before or after the purchase.
4. Our goal is to make sure you are a happy customer and pleasant shopping with us.
Feedback
If
you are satisfied with the purchase and our total service, your comment
is very important in our business success. Please take a minute to
leave us a positive feedback with an overall Detailed Selling Rating
(DSR) of 5.
Shipping
1. Order will be usually shipped out the same or next business days once the payment is made and cleared.
2. We only ship to confirmed Ebay addresses. Your Ebay address must match your Shipping address.
3. Service transit time is provided by the carrier and excludes
weekends and holidays. Transit times may vary, particularly during the
holiday season.
4.If you have not received your shipment within 30 days from payment ,
please contact us. We will track the shipment and get back to you as
soon as possible with a reply. Our goal is customer satisfaction!
5.Shipping charges do not include custom & brokerage fees, buyers responsible for all custom and brokerage fees.
Returns
Return/Refunds:
1.
We only accept refund request for un-opened or un-used item, buyer has
to return item in original condition and retail package within 30 day
for refund. The shipping charge is not refundable. Refund will be
processed after we received return.
2.
You have 7 days to contact us and 15 days to return it from the date it
was received. If this item is in your possession more than 7 days, it
is considered used and we will not issue you a refund or replacement.
There are NO EXCEPTIONS!
3.All
returned items must be in the original packaging and you must provide
us with the shipping tracking number, specific reason for the return,
and your eBay ID.
4. Return shipping is to be paid by the Buyer or Seller
Contact Us
All messages will be answered within 24 office hours.
Please
contact us either by clicking "contact seller" in the "purchase history"
section or simply click "ask a question" at the bottom of this page.
If
you are unsatisfied with our item or service, please contact us before
leaving any feedback. We are committed to resolve all issues in a
friendly and satisfactory manner. We always reply to messages within 2
business days (off-duty at weekend). If you do not get a response from
us, then please check your junk or spam mailbox.
