1. We accept Paypal only.
2. We only ship to your Paypal's address, please ensure your shipping address on your paypal account is correct. If you have any change for address, please inform us in ebay note.
3. Payment must be fulfilled within 7 days after purchase. All non-paying orders will receive an unpaid reminder from eBay.
Once we have received cleared full payment, your items will be dispatched in 1-3 days.
It normally takes :
7-14 business days for US, UK, Canada, Australia, Asian countries.
14-21 business days for Spain, German, Middle East countries.
18-25 business days for Russia, Brazil, Italy, France, European countries.
24-32 business days for South American countries.
We send items by air mail to the buyer without track number. There maybe some delay due to flight, holiday, weather, local post, local natural disaster impact. if your shipment delays, we hope you can be patient, and at the same time contact us, we will try our best to help you.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying.
If any item is defective upon receipt or do not work, please contact us for the return address, return is accepted within 30 days after the buyer receiving the item.
Returned item has to be in its original condition. Buyer is responsible for return shipping costs . After receiving the return we will make a replacement depends on our available stock, if not available, a refund will be issued.
All products have been checked and packaged in good condition before dispatch.
In case the item is defective, please inform us within 30 days after the package successfully delivered , we will do our best to help.
If you have any enquiries, please contact us through eBay Message and clearly tell us what happened or what you need (No dispute, No Negative Feedback, No Neutral Feedback).
If you have any enquiries or not satisfactory the item , please contact us priority before leaving any Neutral or Negative feedback or Open Dispute/Return Request. Communication is the fastest and most direct way to solve problems.
Customer service hours: 8:30-18:00 Beijing time
If you do not reply to you in time due to the time difference, please understand. We will reply to you as soon as possible within 8 hours.
