Our advantages
Pre-Sale Service
1. Provide free consultation to resolve customer confusion and provide free technical support.
2. carefully studies customer needs, according to the actual customer installation situation to provide a detailed and suitable solution environment.
Service for Sale
1. Do our best to meet reasonable customer needs.
2. 2. Maintain close contact with customers during each trading period.
3. Cooperate with customers in a friendly way to meet their needs with the highest quality products.
After Sales Service
1. Train customers on how to install and use electric bikes for free.
2. Provides one year free warranty for common products.
3. perfect after-sales service to help customers solve problems in the process of use.
4. Provides regular tracking service for customers.
Shipping
1. Depending on the location of the item, items will ship from CN stock or US stock. USA within 1-3 business days. 2.
2. In some cases, the shipping date may be delayed due to lack of stock. We will notify you by email.
3. Leave a usable address and phone number in the shipping information. Seller is not responsible for incorrect addresses.
4. Please indicate your personal requirements such as color, packaging, etc. when making payment.
5. 5. We will not be responsible for any delays in the delivery process including but not limited to customs postage checks, strikes, coercive measures, etc.
Return Policy
1. Returned items must be unused and in the same original condition and packaging as when received.
2. 2. Once a return is approved, it is the buyer's responsibility to return the product and pack it properly to prevent any damage during shipping.
3. 3. If you receive an item and are not satisfied, please contact me before returning it. Then return within 30 days for a replacement or refund. Shipping costs will not be refunded.