Orders placed before 2pm (Mon-Fri) are dispatched the same day, while later orders ship the next working day.

UK expedited orders and those over £50 are usually delivered within 1-3 working days, while other UK orders typically arrive within 5 working days.

International orders are sent with tracking and normally arrive within 10 working days, though customs processes may occasionally cause delays. If your order has not updated or arrived within the expected timeframe, please contact us via the eBay message centre.

We accept payments through all major debit and credit cards, as well as online platforms including PayPal and Google Pay.

If you no longer require your goods, you may return them at your own expense within 14 days of receipt, provided they are unused and in their original packaging. We recommend using a tracked service, as proof of postage is not accepted as proof of delivery. Once received and inspected, eligible returns will be refunded within 3 working days.

In the unlikely event that your order arrives damaged or incomplete, please contact us immediately and we will work to resolve the issue promptly and efficiently.

Please be aware that additional charges such as import duties or taxes may apply. For details on fees specific to your country, kindly refer to your local government tax authority’s website before completing your purchase.

If you’re satisfied with your purchase and our service, we would greatly appreciate your 5-star positive feedback.

In the unlikely event that you are not completely happy, please contact us via the eBay messaging system before leaving a lower rating.

Our dedicated customer support team will do everything possible to resolve the issue promptly.

If you have any questions or concerns, please contact us via the eBay messaging system.

Working Days: Monday – Friday (8:00 AM – 4:30 PM) | Saturday (8:00 AM – 2:00 PM)

Note: Please use only the eBay messaging system, not email.