Regarding customized jewelry, Once the jewelry has been completed it will no longer qualify for a return or exchange.
Shipping: We are providing the fastest shipping experience. we ship through UPS (United Parcel Services) and USPS(United states parcel services). UPSĀ® is one of the largest and most trusted Global shipping & logistics companies worldwide.
Return or Exchange: We support eBay money-back guarantee. If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee.