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About Us

As one of the largest professional suppliers of excavator parts in China, we take pride in offering high-quality aftermarket replacement parts under our brand, SINOCMP.

Our product range includes a variety of excavator parts such as controllers, monitors, motor ass'y, solenoid valves, sensors, switches, main valves, water pumps, air compressors, liner kits, gasket kits, cooling parts, seal kits, and more. Additionally, we also provide excavator diagnostic tools and service manuals, along with repair services for controllers and monitors.

Our products are known for their excellent quality, competitive pricing, and reliable after-sale service. We are committed to providing exceptional customer support and ensuring complete satisfaction with every purchase.

Payment

We accept PayPal, VISA, MasterCard, Debit Card through PayPal.

Import duties, taxes and customs clearance fees are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Shipping

Your order usually will be shipped 1-2 working days for the US/AU stock items.

For the China stock items, we'll ship it with DHL, FEDEX, UPS, TNT or EMS within 3-5 working days after payment received and will arrive in 4-7 days after shipping (SpeedPak about 7-20 days).

Full name, correct telephone number and detailed Physical Address ( home or office address) but not PO Box/APO/FPO address are necessary.

Terms

The amount we charged only includes the product, shipping and handling. Any custom or import tax has to be put in buyer's side

Please check the specification carefully to ensure you get what you want. If it is not due to quality issue or wrong description, the returning cost will be put in buyer's side.

Returns

1. We stand behind our items and offer 30 days warranty. All items are in new and working condition unless specified otherwise elsewhere in the description.

2. All Returns - defective or otherwise - MUST BE PREAUTHORIZED to guarantee refund or exchange. Please contact us to get an authorization and return address.

3. Buyer agrees to pay for the cost of re-shipment for undeliverable or wrong addresses.

4. Buyer is responsible for Return Postage as well as a 20% restocking fee if return/replacement is not a result of our mistake such as wrong item.

5. Replacement or Refund will be made upon receipt of the returned item. Please include tracking number so we can process ASAP. If you do not wish to wait for a replacement, please repurchase the item.

Please don't Hesitate to Contact us.

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