The tradition of the Bormioli Rocco Glass Company coincides with the very history of glass: the first glassworks was established in Parma in 1825. Bormioli Rocco uses the finest natural resources to create superior glass and plastic products for homes and businesses around the world. From the finest sand imported from European countries to organic glazes for the colors in the glass, all are brought together in products influenced by exhaustive design research. Over the years we have combined our time-honored craftsmanship and the passion of master glassmakers with modern technology and industrial processes. The results are beautiful and durable tableware, supremely safe pharmaceutical packaging, and bottles and jars that hold some of Italy's most iconic and delectable brands. With stemware, glasses, food storage and preserving jars, and dinnerware gracing tables around the world, quality is the cornerstone in the foundation that supports the Bormioli Rocco reputation.
Shipping
All orders are shipped FREE in the USA via the most economical
shipping services. This method takes 7-10 business days for delivery.
Expedited shipping is available for a nominal fee. If you choose
this, your order will ship with UPS, FedEx, DHL or other common
carrier, via ground service, and will be delivered within 3-5 business
days.
We also offer 2-day shipping. Check out our great rates.
We try to ship all orders next business day, in some rare
instances, orders will ship out up to 2 business days after being
placed.
We now ship internationally. Please allow us extra shipping time for any order shipping out of the U.S.
We only ship to confirmed PayPal addresses.
Payments
We accept PayPal and ship only to confirmed PayPal address.
Return Policy
Mistakes happen. Please give us an opportunity to correct any error before you leave a negative feedback
All items are fully inspected prior to shipping in order to ensure the contents of the packages remain intact.
In the event that an item arrives defective, you must contact us
within 7 days upon receipt for a Return authorization. Defective items
must be returned within 14 days for exchange. Items will only be
accepted for return in their original condition, with absolutely no
accessories missing.
We Guarantee 100% customer satisfaction. In the rare event that
an item is not as described, we will gladly replace the item or issue a
refund. However, you must contact us within 7 days of receiving the
item.
If for some reason, within 14 days of purchase, you are not
satisfied with your item and want to return it, the item must be in the
condition that you received it.
We will issue a credit for authorized returns upon receiving and
inspecting the returned product. We do not credit the original shipping
cost, nor the return shipping cost (unless the merchandise is damaged
or defective).
Customer Support
If you have any questions or concerns, please contact us right away. We're here to service you and to ensure that you are completely satisfied
We can be reached through the eBay contact seller option.
We try to respond to emails ASAP. However, please allow 24 - 48 business hours for us to get back to you.
Our ebay offers are intended for non-reseller consumer use. We reserve the right to cancel or limit the quantity of orders deemed by us to be for resale purposes.
Our offices are open:
Monday - Thursday 9:00 AM to 5:00 PM / Fridays 9:00 AM to 1:00 PM
Feedback
Our goal is 100% customer satisfaction and five star feedback. If for
any reason you don't feel you can give us a positive feedback or a 5
star DSR score (Detailed Seller Rating), let us know. We will do
whatever we can to right the situation.