Customer Service Policy

Providing our customers with the highest quality of customer service is a matter of great importance to us at National Hi Gear. Our team is making outstanding relationship with our customers by providing them high quality products with the lowest possible prices and excellent customer support. 

Warranty
All purchased items come with 90 days exchange warranty beginning once postage tracking number shows as delivered. Incorrect installation will not be covered by the warranty. Shipping fees for parts returned for refund is at customer’s expense. Parts returned will undergo a full inspection before a replacement part is sent or refunded. Please DO NOT alter, modify, remove, change or swap out internal or external parts as they will void the warranty. Please contact us for full warranty details, certain exclusions and restrictions may apply. 

Shipping Policy
Orders are shipped within 24 hrs. An automatically generated tracking number will be sent to all customers after the item has been shipped out. We only ship via USPS. International buyers: Please check your custom duties before making any purchases. 

Please make every attempt possible to verify that part/product being purchased is correct for your application

All parts are hand inspected off the line before packaging and once again by our team before shipment.

We are also specialized in bulk orders. Any item on this website can be purchased in high volume bulk and shipped within 1 business day.
PLEASE NOTE: It is the customers responsibility to provide the BEST SHIPPING ADDRESS for the purchase, please contact us ASAP if the wrong address was on your order. Any address that was not corrected by the time of shipping, buyers will be charged an additional re-shipping fee. 

Return Policy
Customers are responsible for return shipping charges. We will accept the return of any item(s) sold within 30 days of purchase. All parts must be in a clean, new unused condition (No oil, scratches, marks or missing parts) to be eligible for a refund. All refunds and replacements will be processed within 3 business days and in the same manner payment was received.

Privacy Policy

Our Policy recognizes that customers' personal information has high level of protection. We will not sell or give away any customer information that we retain, and we do not purchase such information from other sources.

Contact Us
If you have any questions, please contact us via eBay massaging or email. We try our best to provide customers the best business experience possible and hope we will do business again with you. 

Please Note: We do not provide any technical support.

National Hi Gear LLC Team hopes you enjoy shopping with us.