Payment is expected within 4 days, this is what the Ebay Unpaid Item Assistant is set at. Happy to extend the time if you need it, just let me know
If an insured item is damaged in transit please save all packaging to take to the PO if necessary. In order for me to start a claim and your payment to be received promptly the USPS states that if an item is shipped back the insurance is null and void, So DO NOT start a return on a damaged item, contact me and I will get on the claim process right away. Usually a check from the PO is sent within a week. If an item is lost the PO requires a 20-30 day wait before a lost item insurance claim can be filed. I have a pretty good track record of items arriving safely, I pack for survival!