Please refer to the listing title, photos and item specifics for details of the item being offered.
Where actual-item photos are used, the item pictured is the item you will receive. Some listings may use stock or reference images, particularly for trading cards. In these cases, the item supplied will match the product and condition stated in the listing.
We take care to describe our collectibles accurately so you can purchase with confidence. Unless otherwise stated, trading cards are generally supplied in Near Mint condition or better.
If you would like additional photos or information before purchasing, please send us a message.
Every order is packed carefully to help ensure it arrives safely.
Trading cards are protected using appropriate combinations of sleeves, top loaders, semi-rigid holders, team bags and protective packaging depending on the item and order value.
Sealed products and larger collectibles are securely packed using protective wrapping, padded mailers or boxes where appropriate.
We treat every order as if it were going into our own collection.
Selected lower-value trading cards are eligible for untracked postage from $2.00 AUD, with tracked postage available from $5.80 AUD. By selecting untracked postage, buyers acknowledge that this service does not include tracking, delivery confirmation or the ability to investigate lost or delayed items. While all orders are carefully packaged and dispatched, Pulse Collectables cannot independently verify the delivery status of untracked mail. We strongly recommend tracked postage for greater security and peace of mind. All delivery concerns will be handled in accordance with eBay's policies and Australian Consumer Law.
We are happy to combine postage when multiple eligible items are purchased.
If you are purchasing multiple items, particularly auction items, please contact us or request a combined total before making payment.
Once separate orders and postage charges have already been paid, postage adjustments may not always be possible.
Please choose carefully, as change-of-mind returns are not accepted unless otherwise stated in the individual listing.
If an item arrives faulty, damaged, incorrect, or materially different from the listing description, please contact us through eBay messages so we can assist.
Nothing in this policy excludes or limits any rights you may have under the eBay Money Back Guarantee or Australian Consumer Law.
Where a return is required because an item is faulty, damaged, incorrect or not as described, return postage will be handled in accordance with eBay requirements and applicable consumer law.
Items returned must be in the same condition in which they were received.
Please review the listing title, description, condition and photos carefully before placing a bid.
By bidding, you are making a commitment to purchase the item if you win the auction, subject to eBay's applicable bidding and cancellation policies.
Payment must be made within eBay's required payment timeframe. Orders that remain unpaid may be cancelled in accordance with eBay's unpaid-item policies.
If you win multiple auctions, please request a combined postage total before paying where possible.
We want every order from Pulse Collectables to arrive as expected.
If there is an issue with your order, please contact us through eBay messages. We will review the issue and do our best to resolve it promptly and fairly.
Thank you for supporting Pulse Collectables.