DJM Direct has been successfully running online since 2004 and during that time has built up a good relationship with both customers and Google. We understand most of our customers are working under pressure and need their orders as soon as possible and that's why we only use professional carriers. We have 100% stock levels ensuring that our customers receive their orders in good condition and in the quickest time possible. We despatch all our products on a next working day delivery. DJM Direct is a family run business and offers a more personal service than national companies, going that one step further to meet all our customer expectations. All our staff have trade background and can answer all technical questions, to help make sure your purchase the right product for the application.

DJM Direct purchase in bulk and pass on the savings to our customers. Our prices are aimed to be very competitive on the internet market. We do however hold our own margin so we will continue to be trading for many years to come; providing an after service should you need it.

• DJM Direct have a 20,000 sqft warehouse
• DJM Direct stock 100 percent of our listings
• DJM Direct have designated members of staff to answer all your enquire via eBay messaging system.
• DJM Direct has account managers who load all products making sure prices compete with national companies and other large internet sellers.
• DJM Direct are always monitoring the service we provide, updating and changing if needed to ensure we maintain the highest level of customer service

DJM Direct Payment Terms and Conditions

Payments are now managed by eBay. The following payment methods are supported

• Visa
• Mastercard
• Discover
• American Express
• PayPal
• PayPal Credit
• Apple Pay (through the eBay app and mobile website only)
• Google Pay (through the eBay app, mobile website and desktop)

DJM Direct require immediate payment and goods will only be shipped once payment is received in full.

DJM Direct Postage Terms and Conditions:
Most items are shipped on a 24-hour service, however due to the length/weight of some items these may be shipped on a 48-hour service due to carrier restrictions (Excluding Bank Holidays and Weekends); your item must be paid for before 2.00pm to receive this service. Although we despatch the goods on a 24 hour service it is not always guaranteed.

Deliveries to The following postcodes - All BT & ZE including Shetlands, IV2-IV40, IV52-IV54 IV63, KW1-KW14 including ORKNEY ISLANDS, PA20-PA40, PH19-PH40, PH50, All Western Isles, IV41-IV51, IV55-IV56(Skye), KA27 & KA28, KW15-KW17, PA41-PA78, PH41-PH44 Isles of Scilly, Isle Of Man and Isle Of Wight, will have an extra charge of £30. We cannot ship items weighing over 30kg or longer than 1.1m going to any of these postcodes.

If there is nobody in at the address to sign for the goods for a second time, you may have to collect them from a local depot or there may be a redelivery charge.

DJM Direct Returns Policy:
DJM Direct follow the eBay returns policy

A member of our staff are always happy to help, should you need any more information.

Please contact us via eBay messaging system.