HP 14s-DQ3012TU 14-inch AMD 3020e 8GB RAM 256GB Silver (100% Battery Health) - Excellent Pre-owned
HP 14s-DQ3012TU 14-inch AMD 3020e 8GB RAM 256GB Silver (100% Battery Health) - Excellent Pre-Owned
The HP 14s-dq3012TU is a compact 14-inch laptop powered by the AMD 3020e processor with Radeon Graphics, paired with 8GB RAM and 256GB storage. Finished in Silver, it is well suited to everyday browsing, study, office applications and entertainment, with 100% battery health.
Model Number: 14s-dq3012TU | Battery: Battery Health: 100%
Operating System: Windows 11 Pro
Warranty
1-Year Warranty - Shop with Confidence
This device comes with a 1-year return-to-base warranty excluding physical and liquid damage, giving you peace of mind with your purchase.
What's in the Box
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HP 14s-dq3012TU Laptop
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Compatible power adapter
Condition - Excellent Pre-Owned Devices - High Quality, Minimal Wear
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Carefully Inspected - Ensuring top-tier quality and reliability
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Minimal Signs of Use - May have a few faint scratches or minor scuffs
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No Cracks, Deep Scratches, or Dents - Preserved in great physical condition
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Rigorous Functional & Cosmetic Check - Flawless performance
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100% Genuine Pre-Owned Device - Carefully tested and fully functional
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No extensive repairs or modifications
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Original Parts & Performance - Retains authentic user experience
Key Features
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AMD 3020e Processor - Efficient dual-core processor designed for everyday computing, web browsing, document work and multimedia.
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Up to 2.6GHz Processor Speed - AMD 3020e operates from a 1.2GHz base clock with boost speeds up to 2.6GHz.
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AMD Radeon Graphics - Integrated Radeon graphics handle everyday visual tasks, streaming and light multimedia workloads.
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8GB RAM - Provides practical memory capacity for web browsing, productivity applications and everyday multitasking.
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256GB Storage - Offers useful capacity for Windows, applications, documents, photos and everyday files.
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14-inch Display - Compact screen size provides a practical balance between comfortable everyday viewing and portability.
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Windows 11 - Modern Windows environment for productivity, browsing, communication and compatible applications.
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Wireless Networking - Built-in Wi-Fi provides convenient connectivity to compatible home, office and public wireless networks.
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Bluetooth Connectivity - Supports compatible wireless mice, keyboards, headphones and other accessories.
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USB Connectivity - Provides convenient connections for compatible external storage, peripherals and accessories.
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HDMI Connectivity - Supports connection to compatible external monitors, TVs and projectors.
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Built-In Webcam - Integrated front-facing camera supports video calls, online meetings and remote learning.
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Built-In Microphone - Supports voice calls, conferencing and everyday audio recording.
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Integrated Speakers - Provides convenient audio for meetings, videos, music and general entertainment.
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Touchpad Navigation - Integrated multi-touch touchpad provides convenient cursor control and compatible Windows gestures.
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Full-Size Keyboard - Comfortable keyboard layout supports everyday typing, study and office productivity.
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100% Battery Health - This individual unit has been tested and reports full battery health.
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Portable 14-inch Design - Compact form factor makes the laptop practical for home, study, work and travel.
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Silver Finish - Clean and understated exterior suitable for both personal and professional environments.
A practical everyday HP laptop combining efficient AMD performance, 8GB RAM, useful storage and excellent 100% battery health.
Shipping Policy
Free Shipping
We offer free shipping on all orders within Australia. All orders are shipped via Australia Post using a tracked delivery service to ensure safe and reliable delivery.
Processing & Dispatch
Orders are processed within 1–2 business days. A tracking number will be provided once your order has been prepared for dispatch.
Please note that tracking may be generated prior to physical movement, and updates will appear once the parcel is scanned by Australia Post during transit.
Delivery Timeframe
Delivery is typically completed within 3–5 business days after dispatch, depending on your location and courier network conditions.
Tracking & Delivery
All shipments include tracking. Customers are responsible for monitoring tracking updates and ensuring a secure delivery location is available.
Delivery Issues
If tracking shows no movement, please allow up to 48 hours for updates before contacting us.
If an item is marked as delivered but not received, please contact us promptly so we can assist with a courier investigation.
Customs & Duties
As TechUp Australia Pty Ltd is a registered Australian business, orders delivered within Australia do not require customs clearance.
For international orders (if applicable), customers may be responsible for any customs duties or import taxes required by the destination country.
Policy Updates
Please note that our shipping policy may be updated or modified without prior notice.
Return Policy
We offer a 30-day return policy.
Items may be returned for a refund or exchange within 30 days of purchase, provided they are returned in their original condition, including all accessories, and accompanied by the invoice or order confirmation.
Change of Mind Returns
Accepted within 30 days
Item must be unused and in original condition
Buyer may be responsible for return shipping
Faulty or Not as Described
If your item arrives faulty or not as described, please contact us via eBay messages. We will work with you to resolve the issue promptly in line with eBay policies.
Important Conditions
Returns may not be accepted if the item shows:
Physical damage or liquid damage
Signs of misuse or mishandling
Unauthorised repairs or modifications
All returned items are inspected upon arrival before processing a refund or exchange.
Warranty
All devices are backed by a 12-month return-to-base warranty (unless otherwise specified).
If a valid fault is confirmed:
We will repair or replace the device within 5–7 working days
A refund will only be issued if repair or replacement is not possible
The warranty period begins from the invoice date and is valid for 365 days.
Warranty Exclusions
The warranty will be void if the device has:
Physical or liquid damage
Been tampered with or modified
Been repaired by unauthorised parties
How to Claim Warranty
To make a claim, please provide your invoice or order confirmation. This is required to process any warranty request.
Damaged on Arrival
All items are securely packaged and inspected before dispatch. If your order arrives damaged in transit, please contact us within 48 hours of delivery.
Our support team will respond within 4–6 business hours to assist you.
Please note: Claims reported after 48 hours may not be accepted.
All payments are securely processed via eBay’s managed payment system.
ABOUT OUR COMPANY
About TechUp Australia
TechUp Australia Pty Ltd provides high-quality technology, offering Australians a smarter and more sustainable way to upgrade their devices.
Part of the TechUp group, founded in New Zealand, we bring years of experience supplying reliable technology to thousands of satisfied customers across the region. Our mission is simple — to make premium technology more accessible, affordable, and environmentally responsible.
Every device undergoes a rigorous multi-point inspection and testing process to ensure strong performance, reliability, and authenticity.
Customers choose TechUp for trusted quality, great value, and peace of mind, with all devices backed by a 12-month return-to-base warranty.
By extending the life of technology, we help reduce electronic waste while delivering dependable devices for work, study, and everyday use.
TechUp Australia makes upgrading to reliable technology simple, affordable, and sustainable.