QAre these authentic?
AYes. Every item is 100% official and factory sealed, sourced directly from Korean retailers.
QIs this official?
AYes — official merchandise produced by the label, brand new and factory sealed.
QWill I be charged customs fees on delivery?
ANo — for US orders, and for EU orders up to €150, UK up to £135, Australia up to A$1,000, Japan up to ¥16,000, Singapore up to S$400, New Zealand up to NZ$1,000 and Kazakhstan up to €200 (Hong Kong: always). Above these limits, import VAT and duties are collected by the carrier on delivery.
QIs my order tracked?
AYes. Every order ships with full tracking.
QDo you combine shipping for multiple items?
AYes — automatically. Items ordered together ship as one tracked parcel, and international shipping is charged on the combined weight at checkout.
QCan I return an item?
AYes, within 30 days if it is unopened and factory sealed. Buyer pays return shipping.