ENGEIKA 円花家
For every seed you plant, let us help nurture it together. Just as a plant flourishes through daily care and dedication, at Engeika, your satisfaction grows through our lifelong experience, sincere passion, and careful attention to every detail.
Founded in 1987, Engeika has grown into a leading direct-to-customer e-commerce retailer specializing in writing instruments, watches, bags & cases, and more recently, lighters. Our mission is to bring exceptional products with outstanding quality, craftsmanship, and design to customers around the world.
The name Engeika means “horticulturist” in Japanese — a person who combines both scientific knowledge and artistic sensibility to carefully nurture every plant in their garden. Watching those plants grow becomes their greatest joy.
That philosophy is at the heart of everything we do. At Engeika, we take pride in caring for each and every customer with the same dedication.
About Writing Instruments
Our journey began with a deep passion for fountain pens and the art of writing. Today, we are proud to offer not only carefully selected writing instruments, but also honest guidance and personalized support to help you find the perfect writing experience.
We warmly welcome messages in any language. We will always do our very best to understand you and reply in English or Japanese.
Brand New — 新品 (Shinpin)
This item is Brand New and has never been used or written with. It is in pristine, unworn condition. Please note that while the item itself is completely new, packaging may occasionally be opened for inspection or customs purposes.
WHAT BRAND NEW MEANS AT ENGEIKA
○ Item is brand new and has never been used — the nib has not touched paper.
○ No signs of use, handling marks, or storage wear.
○ All original accessories, caps, converters, and paperwork included as issued by the manufacturer.
○ Sourced directly from authorized distributors or official retail channels in Japan.
Photographs shown are representative of the item you will receive. Packaging may occasionally be opened for inspection or customs purposes, but the item itself is always brand new and unused. Please contact us with any questions before purchasing.
Worldwide Shipping & Customs
2026 Update
⚠ Attention: High-Duty Regions (LATAM)
For buyers in the following regions, import fees in 2026 are significantly higher than the global average. These fees are determined by your government and are not included in the shipping price.
🇧🇷 BRAZIL: Combined taxes (II, PIS/COFINS, and ICMS) often reach 60–80% of the total value. A valid CPF (Tax ID) is strictly required for all shipments.
🇨🇱 CHILE: The duty-free threshold is only $30 USD. Orders above this are subject to 6% duty + 19% VAT on the total cost (including shipping).
🇦🇷 ARGENTINA: Strict "door-to-door" regulations apply. Buyers may need to confirm receipt on the AFIP website to clear customs.
Global Shipping Status
USA: Standard Shipping via Japan Post remains suspended. All US-bound orders ship via Express Courier (DDP) to comply with current US import regulations.
TURKEY: All orders ship via Japan Post EMS ($30 USD). Turkish customs require a Customs Broker; these fees are the buyer's responsibility and are non-refundable if the package is rejected.
RESTRICTED: We are currently unable to deliver to Russia, North Korea, Belarus, or Ukraine.
Express-Only Regions — $75 USD Flat Rate
Due to current logistics challenges, shipping to the following countries is $75 USD via Express Shipping by default:
Yemen, Cyprus, Jordan, Kuwait, Lebanon, UAE, Oman, Venezuela, Qatar, Egypt.
For US Customers: All-Inclusive (DDP)
As of late 2025, the US "Duty-Free" allowance was suspended. To ensure a seamless delivery:
Final Price Guarantee: Your checkout total includes the 20% US Import Duty, the $20 Government Surcharge, and all brokerage fees.
No Surprise Bills: You will not receive an invoice from the courier (UPS/DHL) for additional taxes.
For International Customers (Non-US): Standard (DDU)
We ship Delivered Duty Unpaid (DDU) for all other countries.
Buyer Responsibility: You are responsible for local VAT, GST, and duties.
Payment Tip: Pay your duties online via the link sent by the carrier (UPS/DHL) to avoid the $12.00 in-person surcharge (ICOD fee) and speed up delivery by 1–2 days.
Shipping Transparency & Online Payment
100% Prepaid Transport: We pay 100% of the international transport fees to the carrier (UPS, DHL, or Japan Post) before your item leaves Japan. In 99% of cases, your order will reach your door with no further delivery fees — only government duties apply.
How to Pay Your Customs Duties: When your package arrives in your country, the carrier (UPS or DHL) will contact you via SMS or Email with a payment link. We strongly recommend paying online through the official carrier website immediately.
Avoid "Payment on Delivery" Surcharges:
› UPS "ICOD" Fee: UPS now charges an additional $12.00 surcharge for import charges collected at the door. This fee is waived if you pay online.
› DHL Disbursement Savings: DHL offers a discounted processing rate for duties paid via their "On Demand Delivery" portal. Paying in person results in a higher "Cash Handling" fee.
› Japan Post EMS: Your local post office (e.g., USPS) may charge a small nominal fee ($5–$10) for "Postage Due" or final-mile processing.
Important Policies
› Address: Please input your shipping address in the English alphabet only.
› Combined Shipping: We offer combined shipping for up to 10 items purchased within 3 days.
› Customs Refusal: If a package is returned because customs fees were not paid, we will refund the order minus the cost of two-way shipping (to and from your country) and any unpaid fees.
