Payment Policy

Payment is expected within 6 days of the auction ending or the item being purchased.

To ensure item availability and timely processing, we kindly recommend completing payment as soon as possible. If payment is not received within the specified timeframe, inventory availability cannot be guaranteed.

If you experience any issues or have questions regarding payment, please feel free to contact us — we are always happy to assist.

Shipping Information

Most orders will be processed and shipped within 1–2 business days after payment confirmation.

• We ship only to the address confirmed on eBay (APO/FPO addresses are not supported).
• Please double-check your shipping address before completing your purchase to avoid delivery issues.

Once shipped, tracking information will be provided through eBay.

Damaged on Arrival

We take great care in packaging every order. However, if your parcel arrives damaged or with missing items, please follow the steps below to help us assist you efficiently:

1. Inspect the parcel carefully upon receipt.
2. Take clear photos or a video while opening the package, if possible.
3. Contact your local post office or courier company promptly.
4. Send the photos or video to our customer service team via eBay messages.

This information will help us resolve the issue as quickly as possible.

Feedback & Customer Service

Your satisfaction is very important to us.

• If you have any concerns or are not fully satisfied with your purchase, please contact us first. We are committed to finding a fair and reasonable solution.
• If you are happy with your order, we would sincerely appreciate your positive feedback.
• Our system is set to automatically leave positive feedback after receiving positive feedback from buyers.
• Please communicate with us directly before leaving negative feedback so we have an opportunity to assist you properly.
• If you have any questions at any time, feel free to contact us through eBay messages.