If you have any questions, please don't hesitate to contact us any time, (ebay message or e-mail), we will reply to help you within 24 hours in working days.(except for weekend and holiday,hope you can understand)
Please do not leave neutral or negative feedback before contact us please.we will do our best for you! thank you!
Shipping Address
● We'll ONLY ship the item to your eBay Confirmed Address, so please make sure your shipping address is correct before you buy item.
● We have no responsibility for shipping address provided wrongly. It is buyer responsibility to make sure address is correct.
Shipping Time
● We will ship the item within 1-2 business days from Germany after clearance of payment according to the paid date.
● Order placed on weekend or holiday will be shipped on Monday or next working day.
● Once, we send out the parcel, It takes about 1-3 working days to deliver your parcel for DE domestic locations, appreciates your patience and please note before purchase the item. If you are really urgent, please contact us.
You have 30 days to contact us and return it from the date it was received. If this item is in your possession more than 30 days, it is considered used and We will not issue you a refund or replacement.We strive for 100% customer satisfaction.Communication is important. Please message us for any problems and solutions. We promise to reply you within 24 business hours.(except for weekend)
All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your eBay ID.
We will refund you full winning bid amount upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from eBay. or, you may choose to have a replacement.
