Please note: While we aim to represent each item as accurately as possible, variations in lighting, photography, and screen brightness settings may cause slight differences in colour or appearance.

These photographs constitute part of the item’s description. We cannot be held liable for the item's condition, including any visible flaws or damage shown in the images, before bids are submitted. All items are sold “as is”.

Returns Policy

We want you to be completely satisfied with your purchase. If you are not fully happy and the conditions outlined below are met, you may be eligible for a refund.

All items are donated and sold as second-hand. While we make every effort to accurately describe items and highlight any notable imperfections in all listings and photos.

If your item has arrived and is significantly different to what was described in the listing or is broken or faulty, you can request a refund up within 30 days of receiving your order. A full refund will be issued for the cost of the item including postage and packing.

If an item is materially different from its description, or has been damaged during transit, you may request a refund under the eBay Money Back Guarantee.

Change of Mind Returns

If you have changed your mind, we accept returns within 30 days of receiving the item for a refund, excluding the original postage cost. Items must be returned in no worse condition than when sold, excluding reasonable handling and transit-related issues. For change-of-mind returns, the buyer is responsible for return postage costs.

Returns After 30 Days

Return requests submitted after 30 days will only be considered with prior approval from our Customer Service team.

If you have any questions or concerns that haven't been covered above, please feel free to reach out to our Customer Service team via eBay Messages, eBay Returns, or the eBay Resolution Centre. We're always happy to help.

How to Return an Item

  1. Returns must be initiated through the eBay returns portal. Items must be returned in the same condition as purchased, within 30 days of the purchase date.
  2. Items sold as "New with Tags" must have the original tags or labels still attached.
  3. Return postage is the responsibility of the buyer. eBay manages the return process, and the cost of return shipping will be deducted from the refund amount.
  4. A refund cannot be issued until we have received the returned item.
  5. All returned items may be inspected upon receipt to ensure they meet the return conditions.
  6. If all requirements are satisfied, a refund will be issued to the original payment method within 10 business days of receiving the return.