About Authenticity

We are high brand bag, watch, jewelry, and a large selection of such clothes and wallet.
And Refasta ensures that all of the items to be sold is genuine.
Please feel free to contact us if you have any questions.
With a heart of ""Omotenashi"" of the unique Japanese, we will respond with great sincerity.

Membership of professional institutions

Refasta is, Loungedesigners inc. Has been operated by, belong to the following organizations and groups.

1: It listed the distribution prevention and elimination of the ""fake"" and ""illegal products"" in the parallel import goods market, is a full member of The Japan distribution voluntary Management Association (Association Against Counterfeit Produce Distribution / abbreviation AACD).
ID: R-0143

2: The Japan Jewelery Association (Japan Jewellery Association abbreviation ""JJA"") is not intended to profit, which is defined in the Civil Code, was established with the approval of the Ministry of International Trade and Industry (Ministry of current of Economy, Trade and Industry) in 1988 in Japan, as an organization organizations such as companies involved in the jewelry industry has the most authority, it will be full member companies. ID: 12018 3: We are in the Tokyo Metropolitan Public Safety Commission, we are the suppliers in response to the antique business license.
Tokyo Metropolitan Public Safety Commission permission number: No. 305501007069

4:
We Tokyo was based on district basis to build a network of the police station of Ikebukuro, it is a member of the Ikebukuro antiquary security cooperation meeting.

In the place of us to engage in the buying and selling of antiques, from the fact there is a high possibility that the crime victim products such as stolen goods are brought in, we have established a wide range of obligations for the early detection and early recovery of damage goods.

We, in order to ensure the fulfillment of these obligations, co-organized by the police, conducted a ""legal training sessions"", we are well-known activities of the antique business relevant laws and regulations.

Please read before order

For buyers in the United States:

Items shipped to the United States are sent under the Delivered Duty Paid (DDP) method.

All applicable import duties, taxes, and customs-related charges are prepaid by the seller.

You do not need to pay any additional fees when your order arrives.

For buyers outside the United States:

Import duties, taxes, and other charges may not be included in the item price or shipping cost.

These charges might be collected by your country’s customs or the shipping carrier upon delivery.

Please check with your country’s customs office for details about these additional costs before purchasing.

Payment

We accept Managed Payments payment.

Shipping

// DHL free shipping //

We we can deliver only PayPal registered address of the customer registration.

All products will be shipped from the vicinity of Tokyo, Japan.

1. All productsare shipped via DHL. It will cover the shipping and insurance premiums.

2. apparel and is different for storage warehouse of jewelry, if you purchase different categories of items at the same time, I'll have about two days dates than usual. Or it will be delivered by separate cover, but still we will cover the shipping and insurance premiums.

Brazil, Russia, Italy, Portugal, for some of the packages to a special area, we will pay the sum of the separate $ 100 for shipping fee and insurance.

Delivery time

We are your payment, after confirming deadline to Japan time morning 9:59, are normally shipped within 3 business days.
Until the arrival, please think about 3-10 business days from shipped contact.
However, there are times when it takes a little bit of time on the product and country or one of the following reasons.
Please refer to the track in the delivery number on the shipping contact us at that time.

A) bad weather
B) our temporary closing and year-end and New Year holidays
C) your country's customs

Returns/Cancellation Policies

We are selling the same products in Japan and abroad web site.
Duplicate order by the safety system has become so no, but in the case that contains the order by any chance at the same time there is a case to cancel an objective judgment.
But your order and will be canceled, a full refund is guaranteed.
The buyer is, you can return it within 30 days from the delivery, the following of returned goods by reason can not be accepted.

1: Please judge from a photograph impression is different ... it posted. Is all those that are published in the photograph also accessories.
2: I have a size difference ... as much as possible finely measurements, but last work by the hand of man. There are some differences.
3: The difference of settings and personal computers of different colors ... monitor, of course there are differences of the individual color impression.
4: The smell and flavor ... a used article, there is the case that not a little smell is there.
5: See the difference of the accessories of the official shop ... Product Details of the column of ""accessories"". Also our original box or purse, etc. will be included with the jewelry.
6: All the differences in tag ... Refasta of the product is genuine, but there is a difference in a variety of tag depending on the type of differences and sample products, such as country and store purchased.

In addition, the buyer must pay the import tax and shipping fee required.
First, from the mail address of the Paypal account registration, please contact along with the reason for return to our shop.

// Example //
Subject: return hope
Full Text: Return Reason / *******
Purchase number / *******

We will pay the proper amount obtained by converting the outward worth shipping a (2,000-10,000JPY in Japanese yen) to your Paypal account at our after getting the contact.
I do not do refund and answering in the case of contact came in the non-mail address of the case and registration sent without contact.
And Please enter the tracking number of the item to us in the same manner as described above.

The difference amount will be refunded after arrival.
* tariff can not repay.