General

Part Terms & Conditions

No Labor Warranty. All parts must be installed within 30 days of delivery or pick up in accordance with procedures set forth within this document. All warranty claims must be validated with original receipts of purchase.

At Impel Auto Parts’ discretion, we will repair, replace, or refund any defective part to the original purchaser, providing all warranty guidelines & procedures have been followed.

Exclusions:

1. Parts installed in vehicles for off road use, or street legal vehicles modified beyond factory specifications are not covered by this warranty.

2. Parts installed in commercial, or fleet vehicles or marine use are not covered by this warranty.

3. Incidental or consequential damages including but not limited to the cost of related parts, loss of income, travel expenses, rental, towing, and diagnostics fees are not covered by this warranty.

4. This warranty will not cover damages or failure arising directly or indirectly due to improper installation or related vehicle issues, misuse, abuse, maintenance neglect, environmental conditions, or accidents.

General Limitations:

1. Impel Auto Parts reserves the right to have the part inspected to ensure that all the provisions stated within the warranty have been met and to inspect the part prior to repair, replacement or refund.

2. Any repairs or removal of the part before Impel Auto Parts or its contractor can inspect the part will void the warranty.

3. Warranty is valid to original purchaser only. Warranty is not transferable. Any part returned must be in same condition as when purchased.

4. This part may have accessories that are attached and must be removed or switched for proper installation. This is solely the responsibility of the installer as such accessories are not covered under this warranty.

5. Warranties are applicable on the part supplied, products repaired or replaced under warranty for which a warranty claim has been recognised by Impel Auto Parts (regardless of the type of warranty claim made) shall thereafter be covered only for the balance of the original warranty period.

6. This warranty is void if any of the following occurs:

(A) Part is installed in an application not intended by the vehicle manufacturer.

(B) Failure caused by towing a trailer unless your vehicle is rated by the manufacturer for towing.

(C) Failures caused by non-covered components, improper installation, abuse, misuse, racing, poor workmanship, improper or lack of maintenance.

(D) Failure caused by or related to collisions, theft, vandalism or any act of God.

(E) Warranty on all mechanical parts including but not limited to Engines and Transmissions is void unless installed by a qualified technician.

Engines: Engines come with a standard 3 months parts only warranty. Labour warranty can be purchased at an additional cost. Engine warranty applies to engine only. Any accessories such as water pumps, belt tensioners, wiring etc are not covered under warranty. Our engine warranty does not extend to engine consumables such as gaskets, filters, plugs etc nor does it cover oil leaks as that is the responsibility of the customer/fitter.

Warranty is void if the engine fails due to overheating. It is the customers/fitters responsibility to ensure that the cooling system is in good order. This means the radiator must be cleaned and tested by a professional or replaced with new. The same goes for thermostats and all coolant hoses.

All warranties are void if the engine is not fitted by a licenced mechanic. Engines that are not fitted correctly will also be void of warranty.

Transmissions: Transmissions / gearboxes come with a standard 3 months parts only warranty otherwise stated on the invoice.

It is the responsibility of the customer/fitter to ensure the following in order to maintain warranty.

All transmissions are required to be serviced upon installation. New filter where applicable and new fluids. Remove all contaminants from cooling system, replace transmission cooler and ensure that all transmission lines are properly flushed. It is the responsibility of the fitter to ensure the correct oil/transmission fluid is used. In some cases, transmissions may be required to be recalibrated by a dealer. This is the responsibility of the customer/fitter and no costs associated with this will be covered under warranty.

Any damage caused to transmission due to misuse void warranty. Any damage caused by the incorrect fitting of transmissions or use of incorrect fluids will not be covered under warranty.

To maintain warranty all gearboxes/transmissions must be fitted by a licenced mechanic.

It is the customers/fitters responsibility to contact Impel Auto Parts regarding any and all issues that may arise during the warranty period. Any actions taken to resolve issues without the authority of Impel Auto Parts will not be covered under warranty. This includes towing costs, labour, parts and consumables. If there is an issue contact us immediately.

RETURNS POLICY GENERAL

1. Impel Auto Parts offers replacements, repairs and refunds in accordance with Australian Consumer Law and on the terms set out in our Warranty Policy and in this Returns Policy.

2. Any benefits set out in this Policy may apply in addition to consumer rights under Australia Consumer Law.

3. Before making a purchase please read these policies so that you understand your rights and what you can expect from us.

Australian Consumer Law

1. Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law.

2. We offer repairs, replacement or refund in accordance with Australian Consumer Law.

If you need to return an item, please open the return, and select the reason "I changed my mind". Once that is done a return label will be issued.

Cancellation and Change of Mind

1. In the event that you receive the products you have purchased but that you simply change your mind or decide you no longer require the goods, we may, at our discretion, offer you a refund or exchange provided that:

(A) You notify us within 7 Days of receipt.

(B) The goods are NOT electrical or electronic components.

(C) The goods were not specially procured for you.

(D) You meet all freight costs involved in the supply and return of the goods.

Goods Damaged in Transit

1. In the event that that the goods you ordered were damaged during delivery:

(A) Please contact us as soon as possible.

(B) Any damaged product must be returned as soon as possible including the packaging.

2. You must contact us immediately you become aware of any fault in goods supplied by us. Please quote you invoice number.

3. The period of the warranty is from the date of invoice. Our basic warranty is a 3 Months parts only guarantee – labour costs will not be met. Other warranty periods may apply.

4. The decision to repair OR to replace a faulty part is at our discretion.

Exceptions

1. Notwithstanding the other provisions of this policy we may refuse to provide a repair, replacement or refund for goods if:

(A) You misused the said goods in a way that caused the problem.

(B) The goods were not in fact faulty when that was given as the reason for their return.

(C) You knew or were made aware of the problem(s) with the said goods before we supplied them.

(D) Any other exceptions applicable under Australian Consumer Law.

Shipping Costs for Returns:

1. In the event the goods you have purchased fail to meet one or more of the consumer guarantees we will meet the cost of shipping, but only after prior consultation.

2. For goods returned as per clause “Cancellation or Change of Mind” you, the purchaser, MUST meet shipping costs.

3. In the event that we organise and pay the costs of returning goods that then prove not to be eligible under this Returns Policy (see Exceptions above) you will then be required to pay these costs and will be invoiced accordingly.

How to Return Products

1. Use the contact details on the invoice to discuss the return, replacement or repair of a product.

2. Any refunds made will be made in the same form as the original purchase or to the same account or using the same credit card.

3. You must provide proof of purchase.

Shipping Terms & Conditions

For all deliveries and shipments, a street address (not a PO Box number) is required.

For larger items such as engines and transmissions our freight carrier requires a commercial business address with a loading dock or forklift to unload the truck.

Most of our customers choose to ship directly to the shop that is installing their part as long as it is a commercial business address.

If you cannot provide a commercial business address, we can deliver this part to a freight terminal for your pick-up at no additional charge.

Please contact us first so that we can give you the location of your closest freight terminal.

Small items will be shipped by Australia Post with live tracking information. You will receive an email with tracking information as soon as your part ships. Delivery times may vary depending on your location.

Impel Auto Parts

Welcome to Impel Auto Parts eBay store!

Your Reliable Spare Parts Supplier

For over 10 years, Impel Auto Parts Sydney has been the go-to crew for all types of electric car parts. We are not just another online auto parts store. We are passionate car wreckers Sydney giving old cars a new life by bringing you the best quality, recycled parts at unbeatable prices.

We are Australia’s leading auto parts provider and currently carry components for all automobile makes and models. In addition to offering expert customer support and guidance, we sell high-quality OEM and aftermarket components.

We stand behind our parts' quality. All used parts come with a 3 month warranty. Drive with complete confidence and zero stress.

At Impel Auto Parts we sell parts and also buy vehicles for wrecking and ready to go off the shelf items as we have one of the best inventory systems known to the automotive industry.

Impel Auto Parts has a solid track record as a reputable, experienced and customer-focused organisation in this industry and our focus is total customer satisfaction.

We have an experienced sales team and you are guaranteed to speak to knowledgeable staff representatives as all of our staff members have computerised with complete access to our inventory system for all parts enquiries.

All parts are quality checked, tested and cleaned before distribution.

Opening Times

Impel Auto Parts

Monday To Friday 8:00 am - 5:00 pm

Saturday 8:00 am - 2:00 pm

Sunday Closed

Why Customers Choose Impel Auto Parts

Knowledgeable Staff

We are Australia's most dependable wreckers. Together, our employees have vast automotive experience. Our commitment is to deliver top-notch replacement parts and outstanding customer service.

We Have You Covered

We guarantee that your replacement parts will meet your every demand, whether for an engine, driveshaft, bumper, headlight, boot lid, or any other motor vehicle element.

Our Quality Promise

As one of Australia's top auto recyclers, we're dedicated to providing stress-free service to first-time. We supply high-quality components to guarantee that your car is fixed with top-notch replacement parts and that you can get back on the road as quickly as possible.

What We Offer?

We offer top brands’ high-quality parts, design, and technological platforms. We pool their research and development resources by offering more affordable, higher-quality products. The good news is that your car will be outfitted with some of the most reliable, premium parts available, regardless of what you drive.